ChatandVision Reviews - www.chatandvision.com

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★★★★☆
3.5 / 5
67% of users recommend this
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Latest Reviews

★★★☆☆

“Be Aware of Different praices”

Written on: 28/10/2014 by Bennett7 (1 review written)

If you enter the website from skype you will be charged $70 more for the same phone. I discovered that and ordered a second phone directly through their webpage, and emailed them to cancel the first order. However they cancelled the cheaper order and sent me the more expensive (same!!) phone... this is bordering on deceit and I am not happy with the company's response thus far. they offered me a cheap SD card as compensation which I declined as I want a full refund for the difference. The phone… Read Full Review

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★★★★★

“fast, efficient, good service”

Written on: 11/10/2014 by Yulianah237 (1 review written)

Happy with delivery. It was fast and efficient, overall: high level of service… Read Full Review

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★☆☆☆☆

“Rip off ”

Written on: 09/09/2014 by Mentor1 (1 review written)

I ordered an IPhone 5c expecting to receive the product in approximately 10 days. When looking at the order it then tells you that it could be up to 6 weeks, which is absolutely no use to me whatsoever. Within hours of placing the order I cancelled it. 5 emails and 4 days later they are still sending me emails telling me that my order is in a que and will usually be dispatched within 7/10 days. Do not buy off this seller, pay the little bit extra and have piece of mind… Read Full Review

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★☆☆☆☆

“Beware when things go wrong support non existant”

Written on: 03/09/2014 by krodney (1 review written)

Chat & Vision is OK when everything goes right but when there is a problem beware as you can see from previous reviews. We ordered a Skype phone and it was eventually delivered within an agreeable amount of time. not rapid, but fair enough. As we live way out in the countryside here in Spain we have problems with DHL as well as other companies delivering to us.To alleviate this problem we had an arrangement with a Spanish friend in a local village to accept deliveries for us. We ordered this… Read Full Review

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★★★★★

“Très bon produit”

Written on: 28/08/2014 by SarahLong (1 review written)

Excellant produit qui donne beaucoup de flexibilité avec Skype… Read Full Review

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★★★★★

“Fast delivery, easy to order.”

Written on: 19/08/2014 by Sergeyoslo (1 review written)

It was fast delivery and easy to order. I was unlucky to receive the phone at moment when skyp experience the problems with your phones configuration. It was no anonce on your site about that ands I spend almost 15 hours to fight with pohone before I discovered via Internet the problem not with phone but with skype ...Skep was Ok with mobiles and computers but not with your phones. Contact with your support team was also without result despite you suppose to know first if problem with u… Read Full Review

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★★★★★

“Prompt and correct delivery”

Written on: 16/08/2014 by JulianneRodriguez331 (1 review written)

Happy to have received my Dual Phone after short delivery time. Easy tracking of the delivery progress was appreciated… Read Full Review

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★★★★★

“Precise description and very fast delivery!”

Written on: 13/08/2014 by Lilianan53 (1 review written)

I am fully satisfied with the Skype telephone I received. The description of the item was precise and its delivery was much faster than I expected. In addition, the packaging was excellent. I have not used the telephone yet to have any comments about its functionality… Read Full Review

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★☆☆☆☆

“Terrible Customer Service”

Written on: 11/08/2014 by Dean450 (1 review written)

Having placed an online to be delivered to Thailand, I received an email saying they wanted a copy of a utility bill, copy of passport/driving licence. As I had already verified myself through my credit card company, I emailed them and said I wasn't willing to provide that information and to cancel my order. I received an email within an hour saying that it was ok and the order would be processed anyway. (Double standards / desperate for business). I emailed and said to cancel the order anyway… Read Full Review

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★☆☆☆☆

“Chat and Vision, never, ever again!!! ”

Written on: 21/05/2014 by simba2201 (1 review written)

Chat and Vision, never, ever again!!! Customerservice an absolute disaster. I ordered a phone, which I received very quickly (thumbs up), but the plugin at the back of the receiver did not hold the cable, so I sent it back 8 months ago. I did everything according to their instructions on their website, filled out the form submitted and printed one out and included it in the shipment as requested. 2 months later I get an email that I did not include a form in the shipment and they cannot… Read Full Review

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★☆☆☆☆

“DO NOT BUY FROM THEM. Ordered a 30$ Skype gift card...”

Written on: 30/04/2014

DO NOT BUY FROM THEM. Ordered a 30$ Skype gift card 4 days ago and have not yet heard back from them. ChatAndVision, if you're reading this: REFUND my order now (ID SO412460) or I'll file a dispute claim with my bank and report you to the authorities. Skype, if you guys are reading this: Stop working with this company, Chat&Vision is just ripping off customers all over the place without actually fullfilling any orders. HELP PLEASE!… Read Full Review

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★★★★☆

“As promised!”

Written on: 12/04/2014 by Broganc441 (1 review written)

Just as promised - only 2 days before. Shopping made easy!… Read Full Review

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★★★★★

“very nice seller”

Written on: 26/03/2014 by MakenzieMcElroy432 (1 review written)

very nice and quick seller… Read Full Review

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★★★★★

“Quick delivery”

Written on: 20/03/2014

I received the package in less than 4 days after placing the order. That's great. My biggest "problem" is that ChatandVision web site does not give me an option to send POSITIVE feedback for Customer Support Contacts. Hopefully they are reading it here. ChatandVision is GREAT!… Read Full Review

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★★★★★

“Excellent product and quick posting”

Written on: 28/02/2014

Arrived very fast and was just as I ordered. It was posted from Hong Kong but DHL got it here in just 3 days… Read Full Review

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★★★★★

“Fabulous, was upgraded to DHL delivery at no extra cost!”

Written on: 21/02/2014 by opfaki (1 review written)

Fabulous, was upgraded to DHL delivery at no extra cost!… Read Full Review

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★★★★★

“Fast, cheap and good information”

Written on: 20/02/2014

Fast, cheap and good information… Read Full Review

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★☆☆☆☆

“riddiculous company ”

Written on: 26/01/2014

I purchased a certified skype phone and the only good experience was the fast shipping from hong kong to Canada. There customer service department is slow, and doesnt seem to care. I found the exact same product cheaper on their Amazon page. They provided false information to Canadian Customs and I didnt received my full skype credit. I will not buy from this cpmpany ever again and would warn those who decide to… Read Full Review

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★★★☆☆

“Good-but battery issue”

Written on: 22/01/2014

Hi. This product work as promised, but the rechargable battery tends to move out of position very easily, that is flawed, so i have to open the battery compartment very often. It is annoying… Read Full Review

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★☆☆☆☆

“phone did not work, never received a refund”

Written on: 02/01/2014 by krs11 (1 review written)

The phone I ordered did not work properly. After many emails back and forth and returning the phone, I was finally promised a refund. However, I never received the refund. So now I have no phone and no money! … Read Full Review

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