Worst company I’ve ever used

★★★★☆
4.3 / 5
86% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

James225's review of Aria Technology www.aria.co.uk

★☆☆☆☆

“Worst company I’ve ever used”

Written on: 02/04/2012 by James225 (1 review written)

I bought a monitor from these jokers.

The monitor arrived with a broken screen. No problem I thought, Aria will send me a replacement straight away. But this wasn’t the case. Apparently they would first have to make a claim with their courier before they could refund or replace the item!

In the end it took nearly TEN WEEKS TO GET MY MONEY BACK! They didn’t pick up the item for five weeks.

It took many phone calls, emails and messages on their customer forum to resolve this. Each time they apologised for the delay – but didn’t sort it out.

Aria Technology – the prices are cheap because they don’t bother spending money on customer service. Avoid at all costs.

  • Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

Report this review