Zazzle - www.zazzle.com.au

Zazzle - www.zazzle.com.au
★★★★☆
4.0
70.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

“50th Anniversary”

★★★★★

written by 381Stafford on 05/02/2018

I ordered 2-50th Wedding Anniversary mugs for dear friends of mine .I was delighted with how well they were made .I would have preferred a really nice Tea cup actually but could not find one so I did have to buy the mug I thought it was a but heavy looking but still was worth my money. Zazzle have always been easy to buy from and delivery is under 2 weeks.I have used Zazzle a few times for all sorts of gifts.

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“Great Design”

★★★★★

written by on 05/08/2017

Very happy with my recent order. I absolutely love the design. The artist is very creative and fun. Quality of the apron is very good. Would definetly order designs from this artist again.

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“Quality and Unique ”

★★★★★

written by 381Roberts on 28/11/2016

I have used the site four times now for postcards and invites. Its always gone beyond my expectations. The quality is great and the designs are endless! I will keep coming back !

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“Terribly disappointed - payment pending for more than...”

★☆☆☆☆

written by cattMarjorie on 11/11/2015

I am terribly disappointed with this website. The design is perfect but I am totally unsatisfied with the customer service. I contacted them a thousand times, and all that this guy Jesse has to say is "your payment has not been confirmed wait few more days". I have a Christmas celebration and have ordered the mugs for everybody to get them at least by the middle of November. I am in Australia and ALL the phone numbers are from US. Why do they have an Australian domain website zazzle.com.au if they do not have a customer service here? I am terrible sorry because I am already thinking that I will lose all this money with ghost mugs. I have been trying to speak with the company and no feedback, not a word from them. All that I want is a word with someone to confirm my order and send it by November 20th or my money immediately back!

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“worst online site ever”

★☆☆☆☆

written by qwGutierrez340 on 03/01/2015

Worst company i've ever bought online goods from Don't reply to emails. Takes over 3 weeks to receive something that says 5-7 days. Then when it finally arrived it was the WRONG product. Never buy from them ever again!

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“Buyer be ware !”

★☆☆☆☆

written by Reesea373 on 02/08/2014

Had the horrible experience of getting my order from this company. Will never ever deal with them again. Ordered "gold foil" business cards to get nothing but a cheap as card, absolutely no gold foil on this, 100 cards for over $40, complete rip off. If I had known the order would have been so bad I would have ordered from my home country which is New Zealand. I could have ordered the same cards here for less than half the price I had paid to them and get more cards. I have tried contacting the company numerous times, once to ask about the delivery date (they have a web address zazzle.co.nz which makes you think they are nz based so I had expected it to arrive sooner than 4 weeks) also for my complaint once I had received the cards, and none has been answered. They say on the package slip: if you are not satisfied with your order, then return within 15 days however this doesn't have a return address. Also the ordering system is not clean, they use so many different order numbers, you have a product order, then there is postage order number, and I notices all order ID's were different from even what they have emailed me ! This is nothing but rip off, they get away with taking your money by providing you with cheap as products at low cost to themselves while you pay good money thinking you will get a quality product and at the end of the day they can get away with it by proving they have shipped your item. Completely disappointed and will spread the word of how bad the quality is. The card is obviously cheap is it thin paper material with simple layout. ABSOLUTE False advertising when you see their designs and descriptions. Can't express enough just how disappointed I am.

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“day of the dead girl singlet”

★★★★★

written by SeymourArt on 30/06/2014

i was very pleased with the quality and durability of this singlet.. the colours turned out better than i expected and are much like the picture.. i am very happy with my purchase.. i would highly recommend this product to friends and family..

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“zanny flask”

★★★★★

written by mrsp975 on 04/06/2014

I gave one of your phsodellic flask to my niece for her birthday with the 70's style background and a photo of her in 70's costume and she just loves it. It was so easy to create and order.

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“Mugs worthy being given as a present!”

★★★★★

written by on 03/06/2014

The order I received was outstanding. The quality of the image, colour intensity and brightness far exceeded my expectations. The mugs themselves were of good quality - clear white and spotless! Mug size was also decent! Because of the quality of the product, I will not be ashamed to give these to our speakers as 'thank-you' gifts!

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“Fundraising for any occassion ”

★★★★★

written by Serena_Wheeler on 03/03/2014

At the moment I fundraise for the Cancer Council and found this website through researching on Google. I was looking for products that I could buy to resell to help raise money for a worthy cause. Zazzle not only has products that I could use but they have discounts when buying in bulk, which is a real savings. I have since my last order, ordered other item's to help raise awareness for this worthy cause. I have recommend this website to those who are looking for great discounts. I must also add that they gave me further discounts on my next order. Thanks a bunch Zazzle!

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“Awful customer service!!!!!!!!!”

★☆☆☆☆

written by on 15/10/2013

Do not use this company. I had a problem with a project and I've just exchanged the most infuriating emails with their customer service - they call them hero's but really they couldn't be more from it. I find it totally patronising that a company would call their customer service hero's when they don't even know the meaning of the term. While I was working on a birthday invite they closed down their site for an update without any warning. Everything I had been working on was lost. I was logged into their customer area. I dropped them a note explaining the situation and asking if there was any chance of a recovery as it had taken me quite awhile to get things right. Instead of owning up to a problem with their site or just even saying sorry they spent the whole time telling me that I made the mistake. Sometimes companies need to learn a bit of humility and really understand that the customer has value rather than belittle or give stock responses.

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“Horrible service”

★☆☆☆☆

written by srt123 on 16/09/2013

DO not use this company! Don't know if this was just me, but they offered discounts, and then canceled my order without notifying me till it's too late. Stick with the big name companies. My friend's and facebook buddies had warned me about this site, bad quality, overpriced shipping that takes way too long, but I wanted a small quantity of something (they charge for 25 postcards what other companies charged for 100). Guess i'll listen next time. Have been checking my mailbox for 3 weeks till I got the 3 emails in a row saying my order had been canceled because they didn't like my design (apparently this company doesn't like borders)

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“Great service”

★★★★☆

written by SimoneSeeley on 29/08/2013

The product is great. It didn't arrive for over 3 weeks but they shipped it the next day after ordering. I don't blame zazzle at all for this. They were even going to send me a replacement product because it hadn't arrived by 3 weeks. At all times I received quick replies and great service. I'm very happy.

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“Unfound Treasure”

★★★★★

written by KayF on 07/05/2013

You can spend hours online making your own creations on Zazzle.com and the best part is when you're done you can actually order them and have them all for yourself!! Plus Zazzle always has sales and promotions, not that their items are expensive anyway, but it's a bonus! Give it a try, I can promise you will have fun!!

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“Great”

★★★★★

written by Sianika on 23/02/2013

I have been mightily impressed with my two uses of Zazzle to buy personalised items. I had a problem with the second order, a tshirt, although the quality was great and delivery prompt, there was a problem in terms of size. They dealt with it incredibly quickly and generously. You get through to a customer service representative online very promptly, who reads your concern thoroughly and responds appropriately. There is a very professional feel to responses, which gives the impression that they care a good deal about their customer services. I am now awaiting my replacement item and have been notified of the timescale for replacement. I will definitely be using Zazzle again, there is such an interesting range of things you can buy or create and they seem highly trustworthy as a company.

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“Country wedding invite, just awesome”

★★★★★

written by lindy_pop on 26/08/2012

Easy to design invitation, fantastic service, invitations arrived within the timeframe advised. Great quality. Would highly recomment to anyone after a wedding invitation with a difference.

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“Perfect”

★★★★★

written by Caitie on 09/07/2012

I ordered Save the Date cards for my wedding through Zazzle and paid a bit extra to have my order processed quickly. I received notification the next day that the order was queued for shipping and received the package hand delivered in Australia within 5 days. The cards were perfect, exactly how I had designed them on the website. I am extremely happy with the whole zazzle process from design to ordering and delivery. I would recommend Zazzle to everyone and have recommended them to a friend for her wedding stationery. Thanks Zazzle for helping to make our Wedding day perfect!

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“Fantastic online shopping”

★★★★★

written by on 23/05/2012

I am very pleased with the entire service from Zazzle. The invitations I purchased were easy to choose, easy to design and easy to order. They look amazing and shipping was within a week. My daughter absolutely loved them. There was more variety and flexibility of designs than any other online shop that I found. I would not hesitate to recommend Zazzle to everyone. I will be coming back for more shopping soon. Thanks Zazzle

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“professional, user-friendly, and accurate”

★★★★★

written by terrie123 on 01/01/2012

I am from australia and first time user of zazzle. We found the website through google, it is very easy to work out what you want and how it will arrive and how to pay. We ordered keyrings about mid-December and hoped we would get them in time for Xmas. Pleasantly surprised to get them 4 days later from overseas. It would have taken longer to order in australia. Had some questions which were rectified efficiently. The price including delivery was cheaper than buying over the counter in australia The whole process was very professional and would recommend zazzle to all my friends and family. I would not hesitate to deal with zazzle again and again.

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“Be bezazzled by zazzle”

★★★★★

written by on 07/06/2011

I love to design my own clothes and Zazzle POD (Print On Demand) store is excellent for this, you can customise you own designs or find other designs in one of many different stores. A great range of products are available. Quality of the items I ordered was really good. Particular expressed was the kids t-shirts and womens strappy top. I'm very impressed with this website it is easy to find your way around. You can also make money if you have produced your own original designs. 

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