Written on: 23/02/2013 by Sianika (10 reviews written)
I have been mightily impressed with my two uses of Zazzle to buy personalised items. I had a problem with the second order, a tshirt, although the quality was great and delivery prompt, there was a problem in terms of size. They dealt with it incredibly quickly and generously. You get through to a customer service representative online very promptly, who reads your concern thoroughly and responds appropriately. There is a very professional feel to responses, which gives the impression that they care a good deal about their customer services. I am now awaiting my replacement item and have been notified of the timescale for replacement. I will definitely be using Zazzle again, there is such an interesting range of things you can buy or create and they seem highly trustworthy as a company.
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