Unreasonable when it comes to returns

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Zara Online - www.zara.com
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trCarney11's review of Zara Online - www.zara.com

“Unreasonable when it comes to returns”

★★★☆☆

written by trCarney11 on 18/12/2014

I received my order on 11/19/14. Tried to place a return on 11/18/14 and the company notified me that it was past the 30 day return date that the original shipping label was created on. (holidays and out of town travel prevented me from trying and returning sooner) The dress is still in box with tags.

if Zara reads this the order number is: 103417799

Even a store credit would suffice

The item was : DRESS WITH SHOULDER ZIP 0/7942/361/401/04 Navy blue
It was second time ordering dress as the fit is terrible and I had to go with an even larger size in an attempt to try to contort my body into the neck. I would have had to have altered the hips but realized it was such a pain in the neck to try to get on I would rather send it back .. oh well onto ebay now.

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