written by Dylanq377 on 27/11/2014
Went to return a product to store, and they forced me to have a gift card. Which means no matter what we will not return you your money rather keep hold of your money. And the excuse was system doesn't allow us to give you refund.
and Head Office number , Don't even go there, After 1 hour 5 minutes someone answered and took my details and said they will call me back. it's been 11-days no call.
Am left with no choice but to go back to this stinky store and spend on this rubbish clothing shop..
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Njune's Comment
Written on: 01/12/2014
Unfortunately, I am not trying to save Zara here, this is how a lot of clothing companies are when it comes to refunds. They don't give you your money back they "force" you to reinvest back into the company