Zara fails to deliver

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  • Customer Service

  • Quality of website

  • Value For Money

Dkmanc1's review of Zara Online - www.zara.com

★☆☆☆☆

“Zara fails to deliver”

Written on: 02/01/2014 by Dkmanc1 (1 review written)

This company is a joke i waited in all day on the 31st of December for a delivery from Zara which never turned up. Their company website continuously crashes. Link from Zara email claims they attempted to deliver at 10 57 yet another lie. Don't order from Zara as long as they use Hermes!! Contacted Zara this morning and requested to speak to a manager only to be informed its not their policy to put a manager on the phone but you can book a manager call back within 24-48 hours dreadful customer service from both Zara and Hermes

  • Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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