Useless - cannot purchase an e-gift voucher

Click here if this is your business
Zara Online - www.zara.com
★★☆☆☆
1.5
14.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

MerryChristmasZara's review of Zara Online - www.zara.com

“Useless - cannot purchase an e-gift voucher”

★☆☆☆☆

written by MerryChristmasZara on 24/12/2013

Twice I placed and order within 5 days for a Zara e-gift voucher and on both occasions I received order confirmation. The first time the order was cancelled with no explanation, the second time I received an email saying "We are sorry to inform you that due to a data transmission error your order has not been processed." Beyond useless. Does Zara read their reviews? I don't think they care.

  • Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0