Written on: 15/03/2013
I purchased items from Zara, which i had to return due to being the wrong size.
On returning the items i had to wait for a Manager to authorize the refund transaction which was under 30 pounds, the wait was just over half an hour which annoyed me as the shop was not busy.
Received an apologie from the Manager authorizing the refund but this was not good enough.
As rated by real users
" Totally wrong sizes " Read More
" Very prepotent after sale customer service. I will never again buy ... " Read More
" Terrible customer 'service' from Dorothy Perkins -avoid ! " Read More
" Worthy to buy,nice to wear " Read More
" Kankens are AWESOME! " Read More
Written by Lindsay2014