Terrible Customer Service

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★★☆☆☆
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19.5% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Zara Online - www.zara.com

★☆☆☆☆

“Terrible Customer Service”

Written on: 20/02/2013

I spent alot of money ordering clothing online. I had a couple of items that were literally one day past the "one month' return cut off date and they wouldn't let me return them. They have very poor customer service and were extremely difficult to deal with.

I like the style of clothing, however their poor customer service will keep me from shopping there going forward.

  • clothing

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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