My clothes did not arrive!

Click here if this is your business
Zara Online - www.zara.com
★★☆☆☆
1.5
14.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

e.kabir's review of Zara Online - www.zara.com

“My clothes did not arrive!”

★☆☆☆☆

written by e.kabir on 30/11/2012

I have had the worst experience ever. I order two pairs of shoes a week ago and I still have not received the items! On the DPD website it states that it has been delivered when it wasn't! I emailed them 5 times now and I STILL haven't got a response! I can't call them as I work till 7pm and the customer service team is closed by then! Ridiculous!! I want my money back as I paid for shoes that is not even in my possession!!

  • £140

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0