goods arrived later than expected.--poor website.

Wool Overs - www.woolovers.com
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carolvirginia's review of Wool Overs - www.woolovers.com

“goods arrived later than expected.--poor website.”

★★★☆☆

written by carolvirginia on 23/09/2011

I expected the goods to arrive earlier.
The website when one is selection colour and size and then onto an order confusing. I never normally have problems with website ordering but its NOT CLEAR how to progress on yours. Hope you sort it.
But I have every colour of your cashmere and merino cardigans and they are very useful. The buttons sometimes need better attaching.Also the stolling attaching at the back neck seems to com adrift after a while. Not sure what you can do about that though??. I can sew so I stitch it back, but many would not and not buy again.I used to be a knitwear designer so I know a bit about the trade.
Can you put a dark Olive green colour in your wool ranges , and let me know if you do that. Its a good colour and looks smart.
I get most of my jumpers from you as I am allerrgic to ordinary wool and yours is soft and not scratchy.
Carol Randell

  • Mens jumper . Navy . about £24.00 Good value.

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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