Wool Overs USA Reviews - www.woolovers.us

★★★★☆
4.4 / 5
71
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Wool Overs USA - www.woolovers.us

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“don't accept upgraded shipping”

Written on: 31/07/2015 by onlineshopper26 (1 review written)

Quality of clothing good, but I had a large order and they offered upgraded shipping. What they don't tell you is that with the upgraded shipping is that it is shipped DHL and you will have to pay tariff which for me was over $60. They want to send it this way because they are requiring a signature for delivery on this type of delivery. Considering that I spent over $900 I thought they might have paid this, but they absolutely refused to discuss. They said that is was disclosed at bottom of… Read Full Review

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“Length of Cropped Sweater”

Written on: 28/06/2015 by JamieThomson (1 review written)

This sweater is much longer than previously purchased cropped sweaters from Woolovers. This is actually my second time ordering this sweater as I thought I made a mistake the first time and ordered the longer length sweater… Read Full Review

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“Pretty sweater but ugly buttons!”

Written on: 26/06/2015 by geyergg1 (1 review written)

I like this sweater a lot but the buttons aren't very pretty! It fits well and the color is very nice. It needs nicer buttons!… Read Full Review

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“Good Quality, but not perfect size chart”

Written on: 18/03/2015

The quality of the garment is extremely perfect, and the online customer service is very helpful. However when I received the item I ordered I found it wider than the size chart they provide by around 11cm although the size label is matching the size I'd ordered… Read Full Review

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“Pink cardigan”

Written on: 07/03/2015 by kvMcKinley387 (1 review written)

Great little top. Bit thinner than expected. At the reduced price OK but would not be as happy at the original price… Read Full Review

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“2 items not received yet”

Written on: 31/01/2015 by Azaria397 (1 review written)

Oops I replied to the e-mail that said please do not reply...I gave an average rating because still haven't received a couple of items. Here is what I wrote: We still haven't received the "oatmeal Huntsman" and the"kiltimagh v-neck". We still cannot comment of those items..... the other items were quite satisfactory. … Read Full Review

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“half of order not yet here; was a hole in one item”

Written on: 30/01/2015 by efVance489 (1 review written)

We have ordered previously and been satisfied. This order, not so much. Half has not yet arrived after the stated 10 business days. The other half consisted of 2 sweaters, one of which had a hole in it and also some frizzed-out yarn. It's being returned, soon as I receive a return envelope… Read Full Review

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“WoolOvers birthday order”

Written on: 28/01/2015 by lkMontgomery478 (1 review written)

The website and chat features were great with this order, however, I was disappointed that I was not able to track the packages I ordered. This really needs to be improved… Read Full Review

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“I haven't received my order yet”

Written on: 25/01/2015 by MacKinnontw1951 (1 review written)

I think before pandering for a review, Woolovers should check that the order was even fulfilled/received by the reveiwer. I would still recommend them as the quality of their products is excellent. But I placed my order 1/9/15 and still have not received it… Read Full Review

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“Haven't received the order”

Written on: 24/01/2015 by Marcel178 (1 review written)

This order was placed on 1/9/15. I contacted Woolover when I received this survey request and was told the package cannot be traced and their policy is to wait 20 workdays before doing anything. If I didn't think their sweaters were of top quality at a great price; and that their customer service folks have been great, and that it's not like their warehouse is only a couple of hundred miles away instead of 3,603 miles, I'd be VERY upset. I would recommend that Woolover consider using a… Read Full Review

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“Cardigan”

Written on: 23/01/2015

From the United states I ordered a cardigan. Great deliver, unfortunately it was too long and itchy for my taste. I was shocked at the cost to return....it was $10 to ship it here (not bad) and $30 to ship it back..go figure!! Not going to buy abroad again due to shipping cost… Read Full Review

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“Still Waiting on Delivery”

Written on: 23/01/2015

I ordered the first week in January and 17 days later, have still not received my sweaters. I do not doubt that the items were shipped but there needs to be tracking info. I sent one e-mail and the response was that I should receive delivery in a few days. I'm getting a bad feeling about it though and will have to do a charge back with credit card company if my order does not arrive by end of month. I ordered from Wool Overs once before without problems so I don't necessarily blame the… Read Full Review

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“No shipping tracking customer response”

Written on: 23/01/2015 by ypSears234 (1 review written)

I love the sweaters but they one internationally and take over two weeks. I have no idea here my order is 19 days in , even thigh I have emailed… Read Full Review

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“Don't know about product quality ”

Written on: 23/01/2015 by Cindyd (1 review written)

Product quality I know as it has been THREE WEEKS since order was placed and it still has not arrived! Since this was definatly not a low dollar purchase not sure if I will order again even if quality is good. Possible if quality is exceptional and it arrives in next few days!… Read Full Review

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“Items purchased were intended Christmas presents, at...”

Written on: 21/01/2015 by Karterw227 (1 review written)

Items purchased were intended Christmas presents, at the last minute I was notified the items will be late. Instead of giving the client a choice of continuing with the order or cancelling. I was greatly disappointed with this aspect. The actual items were very pleasing, sizes were accurate, and all the sweaters were very warm, especially given the winter we are currently having in New York. I have shared the web-site with others, I only hope their experience with shipping will not be the… Read Full Review

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“Shipping”

Written on: 21/01/2015 by Allennw211 (1 review written)

Be sure to love what you order because if you don't you will pay so much for shipping it back you might as well keep it!!!!!… Read Full Review

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“Very nice, however Too big for narrow women”

Written on: 21/01/2015 by 200Allison (1 review written)

It's a very nice sweater, however too big for a narrow woman… Read Full Review

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“Sizing off, sleeves too wide”

Written on: 19/01/2015 by Craigys1982 (1 review written)

I have loved virtually everything from Wool Overs, however these women's sweaters, were too large in spite the fact that the measurements matched. The problem was in the width of the sleeves: much too wide and bulky. While I purchased these for myself and my mother, I will give them as a gift to a relative who is much larger than my mom and I… Read Full Review

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“Unisex wool crew neck sweater”

Written on: 19/01/2015

The sweater was called unisex and I ordered small, but it was way too large. I think it was a man's small. I am a small woman. I was disappointed that the sizing wasn't what I expected. I had measured and checked your size charts. Also, when I tried on the sweater, it was such a hard surface wool that it was not nearly as warm as I expected. And it was very heavy, in weight. All in all, I was not that happy with it. And I was worried about the cost of mailing it back. Rather than try to deal… Read Full Review

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“Great quality but too boxy for me. No XS size.”

Written on: 18/01/2015

I ordered the Woolovers Timeless Crew Cardigan in Turquoise, size Small. I usually wear a size 4 or 6 in USA womens sizes. I am short and thin but have broad shoulders and long arms, so it's a bit difficult to find a really good fit. This sweater was too baggy in the arms, and too boxy in the body, though the shoulders fit me well. I would have gone down a size, but the Small is their smallest size. I think the cut would look good on a lot of people, but it made me look scrawny and curve-less… Read Full Review

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