Wool Overs USA Reviews - www.woolovers.us

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Wool Overs USA - www.woolovers.us

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“Sizzling can be costly to buyer”

Written on: 09/03/2015 by 1981Grantham (1 review written)

Ordered and recd 2 sweaters but the size ordered was to big and had to return them for credit, ordered another size and had to return the items at a high cost thus money originally saved by buying viawoolovers was lost in fee to ship goods back to uk for credit, still awaiting refund to my card and still waiting for the replacements ordered . Have ordered from another supplier in Ireland and their returns are easier… Read Full Review

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“Non-responsive”

Written on: 05/02/2015 by irishsfk (1 review written)

My wife loved her sweater. Unfortunately, it has a very strong bad odor, even after airing it out and washing it per instructions. She cannot wear it. She has contacted the company via phone and email. They have given her the run around on the phone and her emails have gone unanswered. I am very dissatisfied with their customer service… Read Full Review

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“Some problems”

Written on: 23/01/2015 by ralphnof (1 review written)

Order cardigan sweater and used their sizing chart to select proper size. The seater arrived and was too small. Need to review this issue. I had to pay to return the sweater which cost me almost the price of the garment. The larger size sweater was delivered in reasonable time but is not completely satisfactory. The zipper does not work well but i cannot afford the cost to resend this back a second time… Read Full Review

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“Expensive return”

Written on: 21/01/2015 by McLeanrg430 (1 review written)

These products take a little while to receive as they are shipped England. To exchange the product will cost you at least $25. Also, The material on some items may not be as thick as you would expect… Read Full Review

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“Did not arrive in time as promised.”

Written on: 20/01/2015 by 108Lane (1 review written)

The sweater is fine but the website it would arrive in time for Christmas. There was no communication from woo lovers on the progress of the order, no communication on when it did finally ship, and it did not arrive untilDec. 30th.. Not happy with the lack of service and lack of communication… Read Full Review

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“Faulty zipper”

Written on: 14/01/2015

I bought Lincoln Zipper Cardigan. The zipper is VERY hard to operate. It appears that the slide part of the zipper is defective in that it is loose and poorly constructed so that it does not accept the inset side of the zipper without repeated attempts and a substantial amount of giggling around. If your hands were cold, and fingers sort of stiff/numb, it would be impossible. The price of the sweater was fair, but the shipping costs are so great that it is not practical to return. The… Read Full Review

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“service very good but product very abrasive to skin...”

Written on: 10/01/2015 by docevans7 (1 review written)

service very good but product very abrasive to skin and i cannot wear them… Read Full Review

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“Poor Shipping Service”

Written on: 20/12/2014 by TimStC (1 review written)

18 days and still waiting. I cannot actually review the item as I have not yet received it. Placed the order on December 2 (well outside the normal last minute Christmas crunch). As of December 20 it still has not been received. Beginning to feel as though I got the "Wool pulled Over my eyes". … Read Full Review

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“Haven't Received Order!”

Written on: 23/10/2014 by RyannHickman (1 review written)

I'm wondering when the sweater will be here! Why don't you deliver when you say you will?… Read Full Review

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“Help…………….”

Written on: 24/09/2014

I ordered a sweater on August 19th. I doubled checked the measurements and ordered the size that was recommended for those measurements. When I received the sweater is was too big. On August 29th, I returned the sweater following the instructions that were enclosed in the mailing package. Today is September 22 and I have not heard anything from your company regarding my return. I was hesitant to order from a foreign company but I thought that following your suggestion of measuring carefully… Read Full Review

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“Hedache”

Written on: 22/02/2014

I liked the sweathers I had ordered, but it took about three weeks to receive them. I got charged the international transaction fees, i did not realized the company is oversea as they use american website. they should discloase this information. Two month latter I received an email confirmation for my old order. Their sistem reenter it without my knowlage. I am very unhappy to be dealing with it. The customer service is international and is in UK. So, yes I will never again order from this… Read Full Review

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“sweater is a poor cut? low quality and wrong sized -...”

Written on: 22/02/2014

sweater is a poor cut? low quality and wrong sized - not matching description on website. i have donated it. bottom line - you get what you paid for… Read Full Review

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“Nice sweaters”

Written on: 07/02/2014

Nice sweaters...delivery was two weeks late… Read Full Review

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“Delivery took too long - no response from Customer Service”

Written on: 05/02/2014

We had hoped to have the sweater in time for Christmas and it was ordered from your website rather than Amazon in hopes that that would be faster. I believe we ordered it in November, but it didn't arrive until about 10 days after Christmas. I contacted your Customer Service about it, but got no response. The recipient was very happy with the sweater though, so maybe it was worth it. … Read Full Review

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“NO customer service”

Written on: 11/10/2013

package went missing.... finally arrived 5 days late and beat to hell missed our anniversary .... have not opened... we will see its condition when my wife opens it Oct 26th on her birthday What bothered me was that I NEVER got response to THREE inquiries re order status … Read Full Review

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“recent order”

Written on: 23/03/2013

I would love to leave you a review of my order except I have yet to receive it. Still waiting!… Read Full Review

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“Questionable?????”

Written on: 12/03/2013

The ease of ordering on line was seamless. There is one problem I havent received the merchandise. Thats ok, us YANKEES are patient. Jim C… Read Full Review

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“non-receipt”

Written on: 20/02/2013

I haven't received my item yet… Read Full Review

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“Good Product, Poor, Very Poor Customer Service”

Written on: 16/02/2013 by M.V.S. (1 review written)

The product is good, a bit oversized. HOWEVER, when I received a shipment which was short one item, I was not able to receive any information about the missing item for which I have been charged. I have sent two emails so far with no acknowledgement, which is infuriating when dealing with an international company. I hope this poor review will get their customer service off their b-ms and tell me what they intend to do about the missing item… Read Full Review

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“wool overs usa”

Written on: 09/02/2013 by sage44 (1 review written)

Have not received the sweaters....Have not heard back from company reguarding their location....Poor customer service… Read Full Review

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