Wool Overs USA Reviews - www.woolovers.us

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Wool Overs USA - www.woolovers.us

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“Review of Wool Overs USA ”

Written on: 05/03/2015 by JoyceMeadows (1 review written)

I have a problem with one of the items I received. I asked to return it with a exact replacement of it, but Woolovers told me I needed to return at my expense. The item was clearly inappropriately made/knitted and I am doubtful that I will purchase from Woolovers again. I expected, like most people, that if the product was unacceptable because of the manufacturer's defect, that the retailer with gladly accept responsibility and return shipment to them for replacement at no cost to the… Read Full Review

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“Want to Return”

Written on: 05/03/2015 by Donaldsonjr218 (1 review written)

I purchased a sweater in a size too large for me. I would like to return it, however, the postage to ship it back to return costs more than the actual sweater. I would like this to be reimbursed so that I can send it back and not spend a fortune. Please let me know if I can do this… Read Full Review

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“Customer Service Zero”

Written on: 02/03/2015 by Leisel26 (2 reviews written)

Chatted "Live" Sent 2 Emails,Ignored.Wrong Price charged.Charged $56.65 Plus $1.60 International Fee.NOT $44.00.Company ok unless something goes wrong.Then they don't want to know you… Read Full Review

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“i did not receive my order”

Written on: 07/02/2015 by Skyla285 (1 review written)

i did not receive my order and you are asking me for a review?… Read Full Review

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“I have not received my cream colored sweater.”

Written on: 29/01/2015 by msvern2001 (1 review written)

I have not received my cream colored sweater… Read Full Review

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“never again”

Written on: 21/01/2015 by JaylynLloyd279 (1 review written)

I am very disappointed. I ordered on December 12th for christmas delivery. You said the sweaters were in stock. However, you could not get them out the door for 8 more days. These christmas gifts arrived December 29th. Repeated emails said the items were on way. But that was not true. I have asked to be removed from your email list, yet I still get emails. I will never shop here again and I am freely sharing my experiences with others… Read Full Review

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“Worst x-mas shopping experience ever”

Written on: 18/01/2015 by Leeleeg (1 review written)

1. Website said duty free outside of EU but I got a bill from DHL for $50 for US customs. That might be standard but many of us in the US don't regularly import from abroad, so don't know about the additional16% tax that we will pay 1 month after we thought we had already paid for merchandise. Website says "duty free," which maybe means from EU tax but come on. That is completely misleading about total costs of transaction. 2. Returns from US are unbelievably expensive to mail back. $75 for… Read Full Review

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“product arrival time”

Written on: 17/01/2015 by ShariBeyerle70 (1 review written)

12/4/2014 I ordered two wool sweaters as a Christmas gift. I was notified that the order was finally processed 12/10/2014. My husband's gift wasn't received until 1/09/2015. To me that kind of customer service is unacceptable. You have a great product but your process to mail it to the customer was pathetic. Due to this experience I won't purchase from Woolovers again and I won't advise my friends or family to do it either. Shari Beyerle… Read Full Review

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“Unhappy!”

Written on: 08/01/2015 by Sheldonjayson (1 review written)

My ordered sizes of Medium and XXL were completely ignored. I receive 'L's' which will not fit either me4 or my son. I haven't got the time to 'Send-Back'. In addition, since my wife opened the delivery I can't find any paper-work. Am I satisfied? Of course not… Read Full Review

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“No sweater”

Written on: 26/11/2014 by rebeccadresser (1 review written)

Very very slow. Ordered over two weeks ago and still have not received the sweater so it's a little hard to review the quality of the product… Read Full Review

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“Still Not Arrived !”

Written on: 26/11/2014 by LeeDuckfield (1 review written)

I have still not received my two sweaters . . . and I am pretty concerned that you did not ship via a carrier that can track my package !?! This was to be a Christmas present -- and I am running out of time !… Read Full Review

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“Charcoal Zip Cardigan”

Written on: 04/09/2014 by Forbes38 (1 review written)

Very disappointed. Bought this unisex sweater in size Large. as I did Guersey cardigan that fit. This sweater was gigantic in comparison, so I had to send it back from the USA which cost more than half the value of the sweater. I cannot buy again from Woolovers because it's taking too great a risk and there is not even a flat rate return postage policy… Read Full Review

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“PRODUCT NOT RECEIVED”

Written on: 26/05/2014 by Holly4 (1 review written)

I AM STILL AWAITING DELIVERY OF MY PURCHASE - WOULD APPRECIATE IF YOU WOULD COME BACK TO ME ON THIS… Read Full Review

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“HORRIBLE CUSTOMER SERVICE!!”

Written on: 18/04/2014 by KeylaPeterson414 (1 review written)

I bought some clothes from this place. The quality was nice, but they were WAY off about their sizing and when I asked for a label for free return shipping (due to their error) as came from another continent and was pricey I was given all kinds of trouble including having to measure-not once but TWICE, and still was given a fight. Not worth the aggravation no matter how nice the clothing is!!!… Read Full Review

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“wool 1/4 zip pullover”

Written on: 06/04/2014 by Lucym121 (1 review written)

I was very pleased with my cozy, wool sweater. Wool sweaters are almost impossible to find in the US. Cotton sweaters have taken over! There is nothing as reliably warm as a wool sweater. I was so pleased I've ordered another already… Read Full Review

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“Still not delivered”

Written on: 01/04/2014 by bestdog (1 review written)

I would love to tell you about the sweaters I ordered on March 15, but I have yet to see them!… Read Full Review

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“How can I review what I never received?”

Written on: 29/03/2014 by ColtOlson (1 review written)

I never received my order--neither sweater. It has been nearly two weeks since I ordered… Read Full Review

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“ British wool = acrylic. ”

Written on: 27/02/2014

If you like acrylic. Sweaters, this is for you… Read Full Review

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“Never received order”

Written on: 25/02/2014 by plainswoman (1 review written)

I ordered 2 lambswool sweaters and received confirmation of shipment and charge to my credit card. They never arrived. I sent 2 emails asking for assistance in this matter and received no response. Therefore, I am unable to give a review on the quality of wool over's product… Read Full Review

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“Do not understand”

Written on: 24/02/2014 by CarlEpting (1 review written)

I ordered only one WOOLOVER sweater and it arrived several weeks ago. Please do not send a second one. Cancel any other orders from me on your records. Thanks, Carl Epting (dabcee@aol.com)… Read Full Review

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