Urdress - www.urdress.co.uk Review

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★☆☆☆☆
1.5 / 5
8% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Orlando135's review of Urdress - www.urdress.co.uk

★☆☆☆☆

“I too did not read the reviews as I thought this was a...”

Written on: 13/06/2014 by Orlando135 (1 review written)

I too did not read the reviews as I thought this was a UK web site but it turns up that it is based in China. We ordered a prom dress that when it eventually arrived looked nothing like the picture. The dress was poorly made with shabby finishes they was 2 sizes to big. I wouldn't even give it the dog to sleep on.
They took nearly £10 more out of the bank than authorised which my bank is very interested in and I have also reported them to trading standards as they use pictures from other web sites and try to copy them so you will never get the dress you order. Citizens advice say I have no chance of them getting my money back as their oversea rules do not apply to us.

So all in all an awful experience from a dodgy company.

  • Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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