Written on: 03/06/2013
My daughter had ordered 2 gowns from urdress.co.uk which were not delivered even after a month went by. They didnot respond to any of her emails. so finally I did about 5-7 live chats with them and told them I am filing a complain with actionfraudpolice. So in one of the live chats they told me the dresses have been despatched and after 10 days I recieved a parcel which was intact but badly packed and just recieved one dress of very inferior quality which cannot be worn. I again contacted them via live chat and they told me they had despatched both dresses in the parceland blamed the missing dress on the shipping company. I have told the shipping company dpd.co.uk that their name is being spoilt if they accept parcels from such companies.Also today I filed a complaint with the action fraud police and I advise all those who are duped by such scam sites should do the same so that those people could be made answerable.
As rated by real users
"Dissapointing customer service..." Read More
"WHAT A MESS SINCE THIS NEW BUY..." Read More
"Just what I wanted." Read More
"Shambolic" Read More
"Do Not Trust Them/poor quality..." Read More