rubbish do not buy

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★☆☆☆☆
1.5 / 5
9% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Urdress - www.urdress.co.uk

★☆☆☆☆

“rubbish do not buy”

Written on: 30/05/2013

I ordered the dress for my daughters prom, it did not arrive on time. It was a month late and I had no help off the company. The dress came via TNT, it was rolled up in a ball and was delivered in a plastic bag!!!
I paid £84.00 for the dress and they paid £29.00 for it from china, I also paid £15.00 delivery. So imagine my surprise when TNT sent me a bill for £21.96 for freight. At no point on the website does it say that the dresses are imported and as I had paid for delivery I was not expecting the extra bill it does not say on the website that you have to pay for freight. So I am now in debt to TNT which is not their fault, it is the fault of this company who is ripping people off, so my advice is while the dresses are beautiful DON'T USE THIS COMPANY!!!

  • Dress

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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