Written on: 30/05/2013
I ordered the dress for my daughters prom, it did not arrive on time. It was a month late and I had no help off the company. The dress came via TNT, it was rolled up in a ball and was delivered in a plastic bag!!!
I paid £84.00 for the dress and they paid £29.00 for it from china, I also paid £15.00 delivery. So imagine my surprise when TNT sent me a bill for £21.96 for freight. At no point on the website does it say that the dresses are imported and as I had paid for delivery I was not expecting the extra bill it does not say on the website that you have to pay for freight. So I am now in debt to TNT which is not their fault, it is the fault of this company who is ripping people off, so my advice is while the dresses are beautiful DON'T USE THIS COMPANY!!!
As rated by our community of reviewers
" Terrible Customer service and return policy " Read More
" Fast respond and delivery. Quality product. I recommend to all play... " Read More
" Great Price " Read More
" Quality of Clothes Horrible - Refunds Are Nonexistent " Read More
" Not bad " Read More
Written by amiroussa