****DO NOT ORDER FROM THIS WEBSITE****

Click here if this is your business
★☆☆☆☆
1.5 / 5
9% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Urdress - www.urdress.co.uk

★☆☆☆☆

“****DO NOT ORDER FROM THIS WEBSITE****”

Written on: 17/04/2013

It is not a UK website, like you are led to believe. You only realise this when you place the order and the delivery takes so long. You will recieve the dress, but be aware that they are copies and can look nothing like the picture. They are made in China and you will recieve no paperwork in the parcel. Despite what their website says about customer satisfaction and that they will refund you within 15 days, this is TOTALLY UNTRUE. I have been trying to get my money back for 2 weeks and keep getting fobbed off with ridiculous emails in pigeon english, asking to send in pictures and them telling me how pretty the dress is and they will lose too much money. Just playing for time, I doubt if I will ever get a refund. I would like to know how you stop sites like this trading.

  • prom dress

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review