Written on: 17/04/2013
It is not a UK website, like you are led to believe. You only realise this when you place the order and the delivery takes so long. You will recieve the dress, but be aware that they are copies and can look nothing like the picture. They are made in China and you will recieve no paperwork in the parcel. Despite what their website says about customer satisfaction and that they will refund you within 15 days, this is TOTALLY UNTRUE. I have been trying to get my money back for 2 weeks and keep getting fobbed off with ridiculous emails in pigeon english, asking to send in pictures and them telling me how pretty the dress is and they will lose too much money. Just playing for time, I doubt if I will ever get a refund. I would like to know how you stop sites like this trading.
As rated by our community of reviewers
" Very good " Read More
" Where is my order??? " Read More
" Didn't give a refund even when they were at fault " Read More
" Such appalling Customer Service " Read More
" First class service " Read More