Written on: 11/12/2013
Just spoken to customer service re a tiny fault on the print on a mug I've just received. They couldn't of been nicer about it. The girl I spoke to had an excellent friendly customer care approach. Apologised immediately, offering to replace the item asap. Emailed free post address in a minute of saying she would. Such a refreshing change these days when so many companies shirk their responsibilities to the customer once they have your money!
Well done Truffle Shuffle.
As rated by our community of reviewers
" As promised " Read More
" Slightly concerend due to reviews, but happy in the end. " Read More
" Quality lacking in all departments " Read More
" Stay away or enter at your own risk " Read More
" Avoid Calvin Klein Basics! " Read More
Written by mrnella