Written on: 11/12/2013
Just spoken to customer service re a tiny fault on the print on a mug I've just received. They couldn't of been nicer about it. The girl I spoke to had an excellent friendly customer care approach. Apologised immediately, offering to replace the item asap. Emailed free post address in a minute of saying she would. Such a refreshing change these days when so many companies shirk their responsibilities to the customer once they have your money!
Well done Truffle Shuffle.
As rated by real users
" Beware beware again. " Read More
" Beautiful dress, excellent service! " Read More
Written by Linana
" Fit well and arrived quickly " Read More
Written by qoaiskxklashding
" Won't Deliver on thier referral program " Read More
" What's the big problem? Boohoo is great! " Read More
Written by victoriaellis