Written on: 02/10/2013
Purchased my son some school shoes, which lasted only 3 weeks!!!!!!, when I phoned customer service I was told I shouldn't have brought my son cheap school shoes and that he was probably playing football and running about in them too much!!!!! so I shouldn't expect them to last!!. Do they expect 8 year old boys to sit still and not run around on the playground?
She said I could send them back for them to look at, but at my expense. And they would only replace them if there was a manufacturing problem. This would leave my son without school shoes for a week. The customer services lady then said "I am sure you have a spare pair!!!!!!" does she not understand people are on a budget?
The person I spoke to was rude and unhelpful and I will not be using this company again.
As rated by real users
"Worst online shopping experien..." Read More
"Rayban sunglasses" Read More
"Their delivery was on time" Read More
"Awful service, Do not buy from..." Read More
"Simply fab!" Read More