Extremely poor delivery service

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Guest's review of TopShop www.topshop.co.uk

★☆☆☆☆

“Extremely poor delivery service ”

Written on: 28/12/2012

Ordered a parcel for nominated delivery - which may I add costs extra- left clear instructions as to what to do if there was no answer however my parcel is nowhere to be seen. Last time I ordered from Topshop the parcel was 4 days late and arrived at 9 at night from the courier who arrived in a car full of loud arrogant teenagers. Worst delivery ever and the tracking system isn't clear at all. For such a big company they have such poor delivery standards - absolutely awful and I am left furious. What's the point in paying extra money for no parcel.

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