written by Paulloosley on 19/02/2021
I urge you to never use this site. I was sent the wrong item in November. I asked for a refund. To date I have sent reminders ten times and have yet to receive anything except insincere assurances. NOT to be trusted.
written by Raquel203 on 16/04/2015
Great bridesmaid dresses, I searched high and low. My only problem Is that I could Not get a size 6 in the dress,. They are well made with great detail.
written by Helenne on 31/03/2015
It is quite true that I love stretcher dresses. Having found one at Tidebuy, I decided to buy it. The variety they have is quite amazing I must comment. My stretcher dress came in two weeks and looks well plus fits well. The customer service was great and has ever since attracted me to the site.
written by marcia201208 on 11/08/2014
I just got my dress and I absolutely love it! I didnt even have to custom order, the size chart was very accurate, it fits very well and is very price affordable! Not to mention how gorgeous it is! I was worried about the back but it turned out really well as a corset. Thank you!
written by BriceGriffin-Alt on 28/07/2014
Well, I have to admit, I was quite nervous about this order: I had placed it BEFORE I had checked up on the internet reviews (and I mean, the reviews available on the net - not on their site..:). So, yes, I actually didn't expect much more than a yellow cleaning rag to arrive and had mentally already filed it under learning lesson Nr. X: always check up on them first before you order.. HOWEVER: today (meaning, only 3 weeks after custom-size-ordering) the package arrived via Express Mail and I was absolutely surprised to find a real nice dress in a gorgeous colour (had picked from their chart - but, well, you never know, right? ;) that actually did fit fine! Quality was good (ok, if I had spent ten times the amount, the quality would have probably been even higher - but for the amount of money spent, it really was good!), it looked like the pictures (had saved them to compare later on)and the packaging was fine too (came in a cardboard box which was protected by additional plastic wrapping on the outside). Only minus to report was that a few pearls of the Tiara which I had ordered too, had come off during transport (although in a stable cardboard box), but those will be easily fixed thanks to super-glue - and again, looking at the price. I can definitely handle a bit of glue-work. :) That's why I'll still give them five stars - purchase looks great (well, amazing actually considering what I was initially expecting) and I'm very happy that my doubts were unneccessary after all! Hope this review was helpful and wish you all the best!
written by betty091211 on 03/07/2014
i had worried about the dress because i had never bought from China.But this online shopping experience made me satisfied with the dress.Thx,tidebuy!!
written by utByrd491 on 17/06/2014
Bought my wedding dress from tidebuy last month, it was amazing, I was extremely satisfied with the service given by the company. I would go there first for what I wanted because of their service, the quality of goods and reliability of the company. Thank you again TIDEBUY.
written by Amanda_Williams on 16/05/2014
Check out the FIVE STAR reviews below. ALL FAKE. I wish I could give zero stars as that's what they deserve. My sister made the mistake of buying her wedding dress from Tidebuy and it was a disaster. A cheap badly made rip off with poor sewing and cheap fabric and plastic beads. Thankfully she still had three months to find a replacement so it ended up costing her hundreds of $$$ more than she had wanted to spend. Before buying my dress I did a lot of research and found out that Tidebuy.com, Tidebuybridal.com, TBDress.com and other sites are all the same so please check before you buy.
written by 3Munn on 22/04/2014
I ordered a dress for my end of the year formal and was so excited when it was delivered to me, until I took it out and tried it on... It was too big EVERYWHERE. And when I was ordering my dress, I used their size chart so it would fit me, I had to order a size 10 to fit my bust but the waist would be a bit big, but nothing you can't alter. But it it huge on me, even the built in bra. I messaged them and asked if I could exchange for a size 6 and told them everything and said their size chart is not accurate, then they messaged back saying their size chart is fine and they weren't going to do anything, and that i should've ordered a size 6 in the first place. NEVER would I recommend this site to anyone, even my worst enemy.Their size chart isn't accurate and they are rude. So if you're reading this and are wondering if you should use this site, don't. I would recommend PromGirl or SimplyDresses, my friends ordered off of those sites and everything turned out perfect.
written by langill12 on 21/12/2013
What made me go for tidebuy was this black beautiful dress that i knew would look extra superb on me andguess what? i was right after all.i must confess i saw a lot more nice dresses as i was navigating their website and that is why i say they have got nice dresses.
written by nanci209 on 28/11/2013
i have had an opportunity to buy at tidebuy.com.i must say that i found no difficulty in at all in making my order on their website and that tidebuy website is tailored in such a way that it so easy to navigate and make your choices of the dresses that you are interested in.it took them seven days to deliver my prom dress here in south africa.
written by faiza214 on 21/11/2013
I have purchased dresses from Tidebuy for several occasions. The first one was an elegant evening dress which cost only about $97. I have prepared about $200 for it and I remained pleasantly surprised that I saved almost the half, so I could order some other things too. The dress was a sexy long black one which came for just a few days and was my fit! It’s wonderful and the best it is that I can dress it again! Then I have to order 2 bridesmaid’s dresses for my sister’s wedding. Me and my second sister chose Tidebuy again and decided to look perfectly in their Cocktail Ruched a Line Beading Strapless dress. The wedding passed more than well and everybody liked us and gave us a smile. The last dress I chose from Tidebuy for now was a sexy black daily dress for just about $12! I am very satisfied from this online shop and I will continue to buy dresses from their for sure!
written by on 08/11/2013
We are talking about Tidebuy. We need to say about it as we really have gained some precious experiences from here. Tidebuy is a china based shopping network which manufactures costumes in a very low cost using the Chinese manpower, technologies, and other relevant techniques. Worldwide companies are found to be reproducing garments and accessories while facing different strong factors and realities. Now, we are to believe that very few of them are concentrating to shipments and other flexibilities for their customers. Being a large company Tidebuy keeps providing services until they become able to deliver their products at customers’ doors. Furthermore, they are restless in making customers determine the quality of their products as well as other services. It is not unlikely to hear something about them that they are not as good as to be 100%. However comprehensibly they deserve the admiration to a better degree since some of their services excluding the preparation of cloths are obviously above average.
written by jen2122 on 06/11/2013
this is one of the best online cloth shop that i have ever come across.i say this because i like the way they did a follow up of my order when i did file a complaint about the dress size and fittings.they were so considerate and i enjoyed buying from them.
written by on 16/10/2013
My dresses were too small and they were two weeks late although I ordered three weeks in advance. I had to scramble at the last minute to get an outfit. Then they refused to refund or exchange.I would never ever order from them again!!!!
written by sara_80 on 12/07/2013
I fell in love with collection of TideBuy after watching it for the first time !! Prices are quite attractive that one can't resist ordering. I had nice experience with their Customer Care staff and with complete shopping experience. Though I was little hesitating before ordering in the beginning but i would have regret if I would haven't ordered. Guys go for this new shopping hub !! Time to spend money, Honey !!
written by ellamae81 on 11/07/2013
TideBuy is one of those sites that get a lot of negative reviews. I can’t say if their experiences are true or not, but I can attest that, based on my own purchase, I did not suffer from doing business with this company. First and foremost, their site is very organized, and it allowed me to find the item that I was looking for. That alone was difficult due to some great choices that they have in their catalog. I finally settled with this particular piece (it’s for a formal event that I was going to): The item registration part was very thorough, and I was able to check out with no problem at all (I paid using credit card, although they also accept credit cards). After about two weeks, my package arrived, and it was just as pictured on their site. The fabric was comfortable to the body, and it was able to fit me properly. All in all I did not have any bad experiences and I did not have to contact their customer support for any follow-ups or complaints. Hopefully other satisfied customers might also say some good things about TideBuy so that their ratings would improve as they really deserve it, in my honest opinion.
written by JessicaJones22 on 10/07/2013
I really have not been able to criticize tidebuy. When I have used this site and that has been frequent over the past year or so, I have always received first class service with all of my purchases. This has been a great site to use and the quality of the dresses has been perfect also. Will be using tidebuy again.
written by jalowe1234 on 19/06/2013
I have lots of problems with this company. 1/ They didn't finish my dress till I emailed them 3 times to ask them to hurry, took 22 days to finish. Dress came 2.5 days before my wedding day. 2/ Name of the dress is half sleeve, I gave them measurement for half sleeve. But I also noticed they asked for arm length measurement in their own measuring guide below the dress info. So I gave them the arm length measurement as well. They made it long sleeve for me! I never asked them to change it to long sleeve. And they blamed it on me. They said I gave them the arm length so they thought I wanted long sleeve. If I wanted long sleeve, I would state that in my message. I DID give them half sleeve measurement. They did things on their own and they said it's because of me. 3/ The hip is way too small for me. Their measuring guide says "Hip is about 7 inches below the natural waist line". But it's not the widest part of my hips. They shouldn't say it's 7 inches below the waist line because it is NOT. I couldn't wear it. I couldn't get it altered either because the lace surrounding the dress does not have big enough extra margin to expand. So I had to rush out and bought another dress in a store to replace this one. Their customer representative, Sally, is very stupid. She asked me what bicep and upper arm length measurements mean. She works for a company that makes dresses; she should at least know about measurements. She also asked me if my shoe height 3” means 3 feet. I can’t believe there’s a brainless person like her. Their customer service is really bad as well. I had to email them many times about my dress and waited 3 days for a response. Their online chat is even worse. After only 3 questions the customer service rep (John) asked me to email him although I had urgent issue that needed to talk with them right away. Now I'm on my honey moon but I still have to email them for a refund because I couldn't use that dress at all. I opened a dispute on their website and they asked me to email their other email address with pictures. I already did that and they got back to me saying I should check the hip size of my dress again, without any mention about a refund. Why do I need to measure the hips again? It's obvious that the dress is too small for me, and my wedding day also passed. They don't want to fix any problem, and they don't want to give customers a refund if something goes wrong. Their price is not cheap either. My friends recommended other websites which they already ordered from but I chose this one because they had clear pictures. I thought they would be a responsible company. But they are not. Everything they do is every slow and unprofessional. Moreover, when I tried opening a dispute on their website the link doesn’t work. I wrote a review on their product it doesn’t show. They block all bad reviews, just leave some good ones. That is a shady business. Be careful when buying from this company if you don't want to waste your time for the hassle they create. My best advice for you is not to buy from them at all. Save your money and time!
Written on: 28/11/2013
Dear customer,
Firstly, thank you very much for your shopping with tidebuy, which has been honestly trading wedding dress, women fashion for years.
We want to give you our most sincere apologies for not meeting your expectations .As a member of tidebuy team, I feel so sorry for what you have described.Please contact us with your order number.
Office Hours : Monday to Friday-9:30 AM to 6:30 PM (GMT +08:00)
sincerely and regards
tidebuy service team
written by maryannette1 on 28/05/2013
besides offerring good discounts on most of their products tidebuy.com also offers free shipping on most of their products, this is in addition to their fast delivery services that are all in the interest of their customers.these are the reasons why i am not buying my clothes anywhere apart from tidebuy.com any soon.i have done several purchases at tidebuy.com and that is why i have managed to observe the above remarks and attribute them confidently to tidebuy.com
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Tidebuy's Comment
Written on: 28/11/2013
Dear customer,
Firstly, thank you very much for your shopping with tidebuy, which has been honestly trading wedding dress, women fashion for years.
We want to give you our most sincere apologies for not meeting your expectations . Please contact us with your order number.
Office Hours : Monday to Friday-9:30 AM to 6:30 PM (GMT +08:00)
sincerely and regards
tidebuy service team