Written on: 11/07/2013
I ordered a tee from this store which took so long to come I had actually moved house before it was delivered ! The item was sent back to the store by the post office so I got in touch with the store to forward it to my new address. After several emails I eventually received a response which asked me for my new address and promised to send it to me.
I have still not received the item.... OR a refund !
Worst still, in the midst of all this I ordered some shorts and sunglasses for my holiday abroad (I know, What was I thinking right!?!?!? But they were just sooo nice). I arrived home from Rome yesterday to find that the shorts have been delivered but no sunglasses anywhere in sight. Needless to say they didn't come on holiday with me. I am now going to have to return the shorts (they are too small anyway! listed on the site as a Small being a 30-32 waist, these things are more like a 26!!!) and hold my breath for a refund.
All in all I'm out of pocket about £80 and have nothing to show for it. I would avoid purchasing from this store as it is akin to being mugged. Since my last 4 emails have been ignored I think my next move is to speak with trading standards.
As rated by our community of reviewers
" Carrera spectacles CA5522 - frame only. " Read More
" Great stuff at good prices. " Read More
" Excellent quality and very reasonable price " Read More
Written by beckyelliott
" Small co and you can tell as customer service go over and above to ... " Read More
" Love for kanken bag " Read More