Written on: 09/03/2013
I ordered 2 items from this site, and after 2 weeks they were still undelivered. Even though the store boasts free fast delivery to the UK and the rest of the world within 10 days or so. I emailed the company personally and sent them a message from their website, which took them another week to respond. To this they said that one item was apparently on its way and the other item was sold out now, and their website was incorrect,and asked if I wanted something else instead. They weren't even going to inform me that one item wasn't to be delivered until I inquired about their lateness. I have sent more emails to no avail, and its been over 3 weeks and still no sign of any items being delivered to me or any response to my request for a refund. Terrible customer service, which is a shame because the store looks so great.
As rated by our community of reviewers
" No customer service whatsoever. " Read More
" Great service and great products. " Read More
" Do not deal with this company they take your money and you never ge... " Read More
" Terrible " Read More
" Missing item fro parcel - not being resolved " Read More