Great quality & service

Click here if this is your business
★★★★★
4.9 / 5
98.0% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Carladasilva's review of The Gothic Shop - www.the-gothic-shop.co.uk

★★★★★

“Great quality and service”

Written on: 12/06/2016 by Carladasilva (1 review written)

Even though some of my items didn't arrive (by fault of Royal Mail) the person I dealt with was straight on the problem to get it sorted out. I am absolutely in love with my new bag and really looking forward to receiving my wallet and gift from them (which I wasn't aware of because it was removed from my sealed parcel along with my wallet). This is the difference between a good company and a GREAT company! It's how they deal with issues even if it's beyond their control.

  • Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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