Amazing customer service

Click here if this is your business
★★★★★
4.9 / 5
98% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of The Gothic Shop - www.the-gothic-shop.co.uk

★★★★★

“Amazing customer service”

Written on: 21/07/2013

Excellent customer service and super fast delivery!

I ordered a coat that was too big for me (my mistake), returned it to be refunded and ordered the right size. Returning was easy, I got refund in a few days and my new order arriwed in a few days (outside UK). I couldn't be more satisfied with their customer service! Now I'm a happy owner of the most beautiful winter coat I've ever had.

The size charts and product descriptions are very accurate and helpful. Clothes are awesome and of good quality.

  • Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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