written by on 31/10/2013
Beautiful sweater I intend to give my Father for Christmas. He is very fond of this make as it is very durable and warm . I was very impressed with the very prompt delivery. Excellent service !
written by Janlaw on 31/10/2013
The slippers are lovely, excellent Christmas present for my niece. She will love them. Also the customer service was excellent. Thank you
written by on 22/10/2013
Thank-you for a very efficient service. I'm delighted with the slippers.
written by PSOTIL on 29/09/2013
Very helpful with my purchase of brax jeans that aren't available the US. They went out of their way to communicate and help me with all the details related with an overseas purchase. Highly recommend.
written by on 19/09/2013
Fantastic says it all! Lovely product (slippers) and excellent service. I will defiantly be shopping with you again. Thank you
written by on 13/09/2013
Incredible customer service, fantastic communication, fastest dispatch ever. Impeccable, thank you.
written by on 08/08/2013
Excellent service, the bag is very good quality, I am very pleased with my purchase and would highly recommend.
written by annes4 on 21/07/2013
will order again,getting the little knitted alpaca was lovely.Many thanks.
written by Jadami on 12/07/2013
From initial enquiry through ordering to very fast delivery everything was easy to do and I have been impressed by the whole service. There duct was exactly what I wanted.
written by Barbjo on 04/07/2013
I loved the slippers I bought though I would recommend you buy in a smaller than your usual size. The little bear is gorgeous though I wish I had bought in a bigger size so I would have more to cuddle. I also loved the little unexpected alpaca gift. I will definitely order from you again in the future and want to visit your shop. Please put more items on your web site.
written by on 16/06/2013
Good quality, nice colour! Well done Brax! I am thinking about order an another item from You! Best wishes to The Team of Brax.
written by on 30/05/2013
We went to the shop whilst on holiday, we were initially looking for a mens zipped cardigans,which we were finding very difficult to get and what we saw was absolutely mind blowing the designs and materials were fantastic and we were spoilt for choice.We have always believed in you only get what you pay for and we thought the prices very reasonable.we bought much more than we went for but the designs and quality were fabulous and irresistible.The staff were wonderful,patient and friendly and the coffee and cakes were to die for.So Ladies and Gents and grandparents and mothers to be it is well worth a visit and you also get advise on aftercare
written by driftway on 22/05/2013
I spent quite a time looking for someone who sold Brax trousers and came across Alpaca. I couldn't believe the speed they came after ordering! Next day delivery! All beautifully packed with a knitted alpaca wrapped in as a gift. I shall certainly look up this company if I need any more clothes. I couldn't fault anything.
written by on 20/05/2013
From going on-line, checking the products and deciding your requirement was a simple operation. To placing an order and receiving the goods, was but a few hours duration. That was good! One satisfied customer. What more could anybody wish for. Thank you.
written by DHPATEL on 05/04/2013
[name removed] was excellent with taking my order over the phone from the USA and although I had ordered the size usually fits me, was shipped on time and received in excellent condition all the way from the UK to my USA address. The ordered pair required re-ordering one size up which [name removed] immediately mailed and received in a matter of 2 days in time for my vacation. The service was OUTSTANDING !!!!! and would highly recommend this online store as reliable, product displayed online was exactly shipped as displayed, with a follow up call to ensure my satisfaction. Happy overall experience despite my reservations about ordering online - It would be nice to know the exact size across the many International sizes that vary. The Euro size is different from your US size on some styles. There is the cost of shipment cost for International returns $30 x 2 = $60 unlike in the USA where most online retailer off free returns which include cost of shipment
written by on 31/03/2013
Put my order in late in the afternoon and the Slippers were here within a day of ordering can't ask for a better service than that. I would say the Alpaca Slippers are excellent quality, but i would say the one i ordered a size UK 6 is more like 7-8 So if ordereing Alpaca slippers please keep in mind the sizes are on the larger side..
written by on 26/03/2013
Excellent service. pleasant and helpful advice from helpful staff.
written by on 15/03/2013
Thank you so much to everyone at The Alpaca Clothing Co for all your help and support when I had a family emergency. The new Alpaca teddy was with us the next morning all soft and cuddly and adorable !
written by on 12/03/2013
I had failed to find Brax Shakira jeans in my area and so tried the internet. I liked the look of the Alpaca Clothing Company site and last year ordered the jeans - perfect !! Last week I ordered another pair in a different colour - they were despatched the same day and arrived on Monday. In the package was a delightful, knitted alpaca - what a lovely touch - thankyou !!
written by AnnaxBrum on 09/03/2013
I've bought a few things from the Alpaca Clothing Co over the last couple of years but only on visits to the Lake District. It was a relief to find that there is an on-line service which I understand is quite new. It worked well and gave sufficient detail for everything I needed. Keep going, it's doing fine. A few comments on stuff: The Baby Alpaca coat is light and unbelievably cosy so I don't like taking it off when I get in. When away it doubles up as a dressing gown. It's only problem is that on me at least in dry weather the synthetic lining generates a fair amount of static - just plug me in to the mains! I can deal with this. The jackets are like wearing a colourful hug - love them. The pure alpaca socks are gloriously comfortable but have a tendency to need pulling up quite often. I came home and wanted more of the socks which weren't on the website so I got the alpaca+silk socks instead. Not so fluffy but stay up better and my feet loved them. Think I'll get some more. I've been meaning to replace my tired old duvet for a couple of years so thought I'd try the alpaca fibre duvet. NO REGRETS whatsoever. It's light, doesn't bunch up at the edges like the feather duvets and I've never been too hot or cold since starting to use it in late February. I'm really pleased with all the products bought in store and on-line - keep both going.
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