Very Poor Customer Service

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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of T Shirt Subway - www.tshirtsubway.com

★☆☆☆☆

“Very Poor Customer Service”

Written on: 29/06/2011

I ordered one tee-shirt and never received it. They responded to my e-mail stating that they could no longer guarantee delivery in 14 days to the U.S. because of new customs restrictions. It has been six weeks now and I never receive the shirt, and they will not respond to my emails. Also, for US customers, BE AWARE that their prices are quoted in British pounds, and they do not have a currency converter on their web site, so a single tee-shirt priced at 19.99 is actually over $30 U.S. You won't see that until your credit card statement arrives.

  • One Tee-Shirt @ $31.68

    Goods purchased & cost

  • Quality of website

  • Value For Money

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