Avoid at all costs. No Item,No Correspondence,No Refund...

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  • Customer Service

  • Quality of website

  • Value For Money

Review559's review of Suits Me - www.suitsmeonline.com

★☆☆☆☆

“Avoid at all costs. No Item,No Correspondence,No...”

Written on: 20/09/2013 by Review559 (1 review written)

The order didn't arrive after 2 weeks of waiting. I emailed and called 3 times and got no reply. I finally got a call on Sunday evening, 3 weeks later, promising me a call back to resolve the non-receipt of the item. I wasn't contacted until I emailed and called them repeatedly. They sent me half the order after a month of the initial order. I wasn't notified that it would be only half the order otherwise i would have cancelled as I was paying £6 delivery for a £7 item. I had to email them again to ask them to refund the difference between what they had sent and what the initial order was.

Overall, awful service. And their worker Zubair who doesn't understand the meaning of customer service can go to hell!

  • 20

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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