Written on: 08/04/2013
I ordered a t-shirt as a present for a friend. It arrived a little late, but came with a voucher so that was fine. However the design had been printed on the wrong side.
I contacted them about the problem and although their customer service team are very quick at responding their solutions weren't suitable. They offered to make a re-print, but as it was for a present and was already delivered later than expected I did not have time. Because of this they offered another voucher, but with already having one and not being happy with my first purchase it really wasn't worth it so I declined. The vouchers also have time limits attached to them which doesn't seem fair as if you want to use it, it means you're forced into buying possibly before you're ready.
I also didn't find the quality of the t-shirts that great especially considering the cost of them and found that they're not really true to size.
I personally wont be using this site again.
As rated by real users
" Good products, awful customer service and very slow refunds " Read More
" Excellent Service! " Read More
" 2 weeks and still waiting for my order! " Read More
" Great products, great website, great customer service. " Read More
Written by neil3965
" This company SUCKS..... " Read More