Quality when you get it, but unreliable & uncommunicative

Click here if this is your business
★★★★☆
4.1 / 5
77% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

ljbannister's review of Streetshirts - www.streetshirts.co.uk (Pre October 2013)

★★☆☆☆

“Quality when you get it, but unreliable and...”

Written on: 08/08/2013 by ljbannister (1 review written)

When they deliver, they deliver with quality. But from the orders I have made, that's about a 50% success rate. Half the time things turn up weeks late or, in one case, not at all. God help you if you then need to sort that out, you can never get through on the phone and in spite of professing "aim to respond within 24 hours" it takes days to get a response by email from the helpdesk. And then it's an offer of a reprint... which may take another month to arrive.

Despite the flashy website, they are clearly amateurs well out of their depth.

  • Multiple over time

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review