written by Hewitt396 on 18/09/2014
Bought a pair of glasses in july. Was initially upset to find glasses cane from Hong Kong. Returned as too snall. Paid for recorded delivery. Parcel signed for on 11/8/14, still waiting for refund on 18/09/14- Keep emailing me lies!! Told me weeks ago money had been refunded, when I complained several times they said there was a problem with accounts, complained again, now they are saying refund processed, my bank know NOTHING about this. Absolute charlatans. I am a mother of a newborn baby who saved for a long time for these glasses and £107 is a LOT of money to me. Now I don't have the glasses or my money who do they think they are to treat people like that?
DO NOT USE EVER!!!! I wish I'd read one of the many similar reviews before I purchased as lots of people saying the same.
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Glasses__'s Comment
Written on: 28/12/2014
Hello,
I have a similar situation and want to return the glasses and get a refund, therefore I was wondering if you have already received a refund from smarbuyglasses?
Regards