Dreadful quality

★★★★☆
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ZoamJo's review of Smart Buy Glasses - www.smartbuyglasses.co.uk

“Dreadful quality”

★☆☆☆☆

written by ZoamJo on 26/06/2014

My order took 6 weeks to arrive. The RayBans were clearly fake, flimsy and skew-wiff. Went straight into the bin.
Very disappointing indeed.

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Service Manager Sbg's Response to ZoamJo's Review

Written on: 11/07/2014

Dear,

I regret to hear it took 6 weeks for your order to arrive. When there is a delay, we always ask our customers if they are willing to wait. If so, we will continue our efforts to fulfill the order as soon as possible. If at any time a customer wishes to cancel, we will immediately refund their money.

Please be advised that SmartBuyGlasses guarantees all products are 100% Authentic. SmartBuyGlasses is part of the SmartBuyGlasses Optical Group, one of the World’s leading online designer eyewear retailers with operations in Europe, USA and Asia. We have been in business since 2006 and since then have serviced over 100 countries with one of the largest ranges of designer eyewear in the world.

If you are unhappy about the quality of the original Ray-Ban sunglasses you received, you can return them for an exchange or a full refund. Note that we have 100 day return policy. If you wish to make use of this, simply contact our Customer Service department and we will help you to arrange this.

Best Regards,

SmasrtBuyGlasses

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