Written on: 11/12/2012 by DSJay
Their dresses are cheaply made but not cheap. They look nothing like the pictures online, so we have here a serious case of false advertising.
I received a dress that was completely oversized. I had to return the dress and was hit with a "restocking fee", which cost me more than I would normally pay for a wholly new dress. Customer service representative stopped responding to my emails as soon as the company got the dress back.
I would suggest to avoid them. If you get a damaged item - take pictures and send it to the company, because otherwise they are going to say that there was nothing wrong with the item. You also have agencies you can turn to which monitor companies, like the BBB. But to avoid the aggravation, shop in more known places, like any known place. 20% "restocking fee" equals RED FLAG!!
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