Written on: 23/05/2013 by Glimtipper (2 reviews written)
Positives: Clothes of a good quality, accurate sizing, easy return, on-time and quick delivery, some good discounts.
Minuses: Hard pull of credit report (a bit random?), issues with two orders being cancelled without my knowledge. Customer service sorted my cancelled orders shortly after contacting them, so I did not find it too bothersome.
I am aware many others have had issues with this online store, however I have both ordered, returned, re-ordered and contacted customer service. All experiences were pleasant and my refund from returned items only took a few days to process.
As rated by real users
" Quick, efficient service. Wonderful dress, highly recommended " Read More
" Excellent service " Read More
" Very good fit ,and the cardigans are available in plenty of colours " Read More
" Collared button neck jumpers " Read More
" Haven't received my refund " Read More