Written on: 06/06/2012 by jan101 (1 review written)
I can't praise this company or recommend them highly enough, I ordered a pair of boots but they didn't fit and I was on a tight schedule (I had Sonisphere Madrid to attend!), Dave at Silver Heart was excellent. He went above and beyond to ensure I received the correct size in time and arranged the return at my convenience and without any fuss.
Communication from Silver Heart is exemplary-emails are sent at every step in the process so you are know the status of your order and know when to expect your goods. Their website looks great and is easy to navigate, the range is impressive; very competitively priced with free delivery and offers a New Rock collection which is up to date and, largely, unrivalled in the UK.
If only all companies were this friendly, helpful and competent.
Thanks again Silver Heart and expect many return visits.
Jan Bevis, Manchester
(And no, I am not related to this company in any way, I just think they deserve the recognition for the excellent service provided!!)
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