Shirtworks Reviews - www.shirtworks.co.uk

★★★★★
4.8 / 5
92% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Shirtworks - www.shirtworks.co.uk

Latest Reviews

★★★★★

“Very Good!”

Written on: 09/04/2014 by Farley90 (1 review written)

Very good service, very helpful staff, very happy customers!… Read Full Review

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★★★★★

“All great”

Written on: 03/03/2014 by khollewand (1 review written)

Shirtworks printed shirts and hoodies for the OUVC (Oxford University Volleyball Club) for the Varsity match against Cambridge, quite large order for which we made the design ourselves. The products that Shirtworks delivered were excellent, and the service was great as well. Every step along the way there was contact between myself and Shirtworks, in which I always spoke to the same employee which was greatly helpful. I would recommend Shirtworks to everyone!… Read Full Review

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★★★★★

“Great service and great product”

Written on: 17/01/2014 by MerielW (1 review written)

I ordered sweatshirts and T-shirts from Shirtworks in 2012 and again this year. I can thoroughly recommend their service and product… Read Full Review

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★★★★★

“Very helpful and a brilliant quick Service”

Written on: 08/01/2014 by Jasmineg123 (1 review written)

Aaron inparticular was very helpful. He made sure I was happy with my order and it was delivered in time :) Will return… Read Full Review

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★★★★★

“Shirtworks clothed my society in spiffy t-shirts and...”

Written on: 09/12/2013

The staff were super with answering my many, many questions and were very patient throughout the process. They produced the clothing exactly to my specifications and were sure to get in touch whenever any questions came up. The clothing was finished about two days ahead of schedule, which I found very impressive. Everyone in the society has been delighted with their stash. Many thanks to the lovely people at Shirtworks! If I weren't graduating this year/retiring from society secretariship… Read Full Review

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★★★★★

“A challenge was set ?”

Written on: 27/11/2013 by Sars444 (1 review written)

I contacted shirt works with a challenge for them to create a designed hoodie for my daughter which she would like Not only did they succeed my daughter loves the end product to see her smile at the end of the day !! Priceless Thanks shirt works … Read Full Review

Arronh's Response to Sars444's Review

Written on: 28/11/2013

Hiya, we are really pleased to have made you and your daughter happy. we go all warm and fuzzy inside when we hear this type of feedback. Many thanks :)

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★★★☆☆

“good quality, but difficult to deal with. ”

Written on: 18/11/2013 by jbalinas (1 review written)

High quality shirt, very happy with the result. Unfortunately had to chase the company up constantly, for info, and generally gave the feeling they were not on top of the order. Also I would consider them pricey, but they leave room to haggle. Inconvenient opening times: 10.30am! Other companies in my experience have a much quicker turnaround. Again, quality was there. Just make sure you know what you are doing before hand so they don't quote you some silly amount… Read Full Review

Arronh's Response to jbalinas's Review

Written on: 28/11/2013

Hiya, thank you for your feedback. We read each review with great interest and welcome any comments which help us to be a better company.
We are really sorry if you felt your order was not managed as well as it could have been. During our busy periods we find ourselves processing over 200 orders a week and this does affect our response times. We are very sorry.
Our pricing is based on providing the very best quality which unfortunately does mean we cannot be the cheapest on every order. The old maxim of 'you get what you pay for' is very true in our industry. We do have some amazing deals on white T shirts with simple designs however.
The shop does have an opening time of 10:30 am but there are staff in the store from 9.am who will always answer the phone or open the door to customers. We use the period from 9 am to 10:30 am as an admin period were we prepare artwork for orders and provide quotations for customers from overnight enquiries.
The workshop is open from 9am to 5pm for trade customers.
Once again, many thanks for your feedback:)

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★★★★☆

“Very pleased”

Written on: 07/11/2013

Shirtworks were quick to respond to an urgent order I had and then they turned it around with a day to spare, which gave me a sigh of relief! The quality of the T-shirts is very good and the team easy to speak to. The only suggestion is with sizing is that the small is super small, and in fact we were happier with the L and XL, which gave some room for comfort… Read Full Review

Arronh's Comment

Written on: 28/11/2013

Hiya, thanks for your comments.

sizing can be a variable between brands and styles and it is advisable to ask for samples before we go into production to ensure best fit. We know this is not always possible when there are tight deadlines on orders so always take note of the chest measurements on the website. Please note that these are a guide only and if a 'tailored fitted' look is required then there is no substitute for trying the garments on.

Once again, many thanks :)

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★★★★★

“Great service !”

Written on: 25/10/2013

First choice because it's a local business and they are very helpful and professional . Understand costumer service And that's why I will be going back and recommending their service to others . Online over seas company's can make The product chipper but if we want to have local business we have to use local… Read Full Review

Arronh's Comment

Written on: 28/11/2013

Hiya, thanks for supporting local. We like to do the same so if you let us know what line of work you are in we will always put our business your way if we are ever in need. Many thanks:)

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★★★★★

“Despite a hiccup , we got there in the end !,”

Written on: 18/10/2013 by Mumofmany (1 review written)

Staff very helpful , lots of patience and knew the answer to all our questions ! despite a hiccup due to staff sickness still got 84 hoodies on time . Thank you !… Read Full Review

Arronh's Response to Mumofmany's Review

Written on: 28/11/2013

Hiya, thanks for your understanding on the slight hiccup and for taking the time to write some kind words:)

We hope to see you again soon :)

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★★★★★

“Great Service and High Quality Clothing & Embroidery”

Written on: 08/10/2013 by Blethers (1 review written)

I've now placed 2 orders with Shirtworks for embroidered workwear and each time I have been impressed with both the speed and quality of their service. The staff are helpful and reply to your enquiry quickly, often the same day. I have been impressed with the quality of the garments available from Shirtworks. My first order was for t-shirts and a fleece 2 and a half years ago and all of the items have stood up well to wear and washing over that time period without shrinking or the colours… Read Full Review

Arronh's Response to Blethers's Review

Written on: 28/11/2013

Hiya, some great feedback there, many thanks.

You have spotted our great customer service which is what we strive very hard to perfect along with the highest quality possible. We hope to be able to help you again very soon.:)

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★★★★★

“Very good”

Written on: 26/09/2013 by Katejankopants (1 review written)

Quick and friendly, sorted my rush order in 3 days and cheaper than the other companies I received quotes from. Quality excellent… Read Full Review

Arronh's Response to Katejankopants's Review

Written on: 28/11/2013

Hi,

many thanks for your kind words. We know that sometimes we cannot be the cheapest due to the high standard of quality we always aim to produce but it is good to see that we still remain extremely competitive. We hope to be able to help you again soon. :)

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