S Buckinghams Reviews - www.sbuckinghams.com

★★★★★
4.5 / 5
89.8% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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★☆☆☆☆

“Absolutely TERRIBLE Customer Service ”

Written on: 06/11/2013

I ordered a briefcase as a gift from sBuckingham for my fiance that was deleivered outside of the timeframe indicated on the website. The briefcase itself was good quality but not what he wanted and so I returned the item as described by the website. It took over 1 month for them to confirm the item had been delivered after raising several "tickets" and several calls ...alot unanswered. It was sent recorded and signed for next day delivery. Of course they didnt give me a refund until they had… Read Full Review

Rigandrob's Comment

Written on: 16/01/2014

I am having the same problems now. I have not been refunded for an item they received on the 6th jan. How did you get your refund?

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★★★★★

“An awesome experience!”

Written on: 05/11/2013 by josephbell (1 review written)

I've never wrote a review before. So, I'm not sure what will I write here about the experience. So, I just simply wanna say - "I had an awesome experience of shopping from Sbuckinghams"!… Read Full Review

Rigandrob's Response to josephbell's Review

Written on: 16/01/2014

Thats brilliant … and what did you buy !!!!!!!!!!

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★★★★★

“great shop!”

Written on: 31/10/2013

I ordered shirts for my brother in law. But they sent wrong size. I sent them back, Within 3 days they sent the size i ordered for. The prices are great. I just ordered a couple of shirts for myself… Read Full Review

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★★★★★

“prompt delivery!”

Written on: 27/10/2013 by averardorizzo (1 review written)

I did order for a leather camera bag - 'Bez Brown Leather Camera Bag'. The bag were shipped the next day and were delivered promptly… Read Full Review

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★☆☆☆☆

“Awful customer service”

Written on: 26/10/2013 by AngryLawyer (1 review written)

I bought a bag from the website which looked very professional and smart. The bag arrived within a reasonable time frame however the bag that arrived did not match the dimensions stated on the website. I submitted a "ticket" and was advised I would be contacted within 48 hours, and nearly a week on I still haven't heard back from them. I tried to phone the number but the line was just quiet and clearly was not operational. I am going to try contacting them again otherwise will return my bag and… Read Full Review

Rigandrob's Response to AngryLawyer's Review

Written on: 16/01/2014

Yes I agree. I have never experienced customer service like this either. I am trying to get a refund for a returned holdall but i am getting nowhere. Also i think that some of these gleaming reviews are fake. I put a negative review on this site this morning and within no time at all 3 five star reviews were submitted after mine ?????

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★★★★★

“A good showing!”

Written on: 25/10/2013 by melvinvasquez (1 review written)

The way these guys have responded to my questions and have come up with the delivery on the product pretty much in time, I would say that it is clearly a sign of a professional team. It was really a good showing… Read Full Review

Rigandrob's Response to melvinvasquez's Review

Written on: 16/01/2014

Really ?????? and what was it that you purchased ??????

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★★★★★

“easy!”

Written on: 24/10/2013 by jamesstreet (2 reviews written)

Easy to place an order. Fast delivery and very satisfied with them… Read Full Review

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★☆☆☆☆

“Don't touch SBuckinghams - they just can't be bothered”

Written on: 24/10/2013

Like the previous reviewer who bought a bag for £84 and the handle broke after 2 weeks I had exactly the same problem with a pilot case costing £116 and after 2 weeks the catch on the lid broke meaning I couldn't close the top. I emailed Buckinghams and they issue 'some 'ticket' and I send in details and they say they will respond in 48 hours. Well, 72 hours later, no response. I shall return the case for a full refund and report the company to the Trading Standards for selling a defective… Read Full Review

Rigandrob's Comment

Written on: 16/01/2014

I really wish I had read your review before purchasing a holdall. I am in battle with them for my refund of £205 for simply returning an unwanted item. I fear the worst . They are a shower of sh_ _e

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★★★★★

“give it a try!”

Written on: 22/10/2013 by Zackweber (1 review written)

I was scared to order from SBUCKINGHAMS! But I said myself lets give it a try and I'm so glad that I tried it. The shirts I bought looks great on me. And, the quality is great… Read Full Review

Rigandrob's Response to Zackweber's Review

Written on: 16/01/2014

Thats great !!! So pleased for you

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★☆☆☆☆

“Terrible customer service, damaged product and no help!”

Written on: 22/10/2013

I used my new bag for 2 weeks then I noticed the stitching on the handle coming undone. I was a little disappointed but thought it can be fixed. I rang the phone number given. A women answered as if just answering her home phone no company name given when answering. I then heard a TV and other home sounds in the background not a office which I would of expected. I thought this strange but fine as long as I was able to talk to someone. She advised me to email in with my problem. I emailed in at… Read Full Review

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★★★★★

“a regular customer!”

Written on: 19/10/2013 by johnthomas1 (1 review written)

I'm very pleased with the quick delivery and the quality of the shirts. I'm going to be a regular customer of sbuckinghams… Read Full Review

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★★★★★

“fast delivery service”

Written on: 17/10/2013 by johnpalmer1 (1 review written)

I had plan to buy few shirts urgently. So, my colleague suggested me to visit this store. I liked their shirts and the prices as well. So purchased 3 shirts. I received the delivery just after 2 days. I'll be back to shop again… Read Full Review

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★★★★★

“I will buy again”

Written on: 15/10/2013 by ralphchild (1 review written)

I have bought a bag and a par of shirts from this store and liked a lot. All the questions i asked, answered quickly and they treated me gently. The ordered products arrived soon. I will buy again… Read Full Review

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★★★★★

“loved....”

Written on: 13/10/2013 by samueldurham (1 review written)

Nice store for shopping. Purchased one bag for my little brother and he loved it. So, i loved buying it from Sbuckinghams… Read Full Review

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★★★★★

“no complain”

Written on: 11/10/2013 by edwardbert (1 review written)

I've just made my 3rd purchase at SBuckinghams. I really cant complain about anything since they gave me a great service. I'll definitely recommend Sbuckinghams to anyone… Read Full Review

Rigandrob's Response to edwardbert's Review

Written on: 16/01/2014

Thats great …. and what did you actually buy.. it was so great you didn't even mention what it was

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★★★★★

“Enjoyed...”

Written on: 11/10/2013

This shop is just amazing. They are offering so many nice shirts and ties with affordable pricing. I've enjoyed buying shirts and ties from them. … Read Full Review

Rigandrob's Comment

Written on: 16/01/2014

How lovely for you . Which shirts and ties did you actually buy ???????

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★☆☆☆☆

“Worst trader ever”

Written on: 08/10/2013 by Matt0169 (1 review written)

Ordered a briefcase on the 25th August, arrived damaged on the 11th September, they said I should be the one to pay for return postage. So already a £90 bag is costing £115. It is now the 8th of October and I still haven't received a replacement. I email their support service and get no response, I call them directly, they pick up the phone, I hear a breath then they put it on mute and wait you out until you hang up! Terrible. Worst online transaction I have ever made!!!… Read Full Review

Rigandrob's Response to Matt0169's Review

Written on: 16/01/2014

I know the feeling !!!!!!!!!!

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★☆☆☆☆

“BUYERS BEWARE ”

Written on: 03/10/2013

I ordered asmall rucksack from this place, it came and was not as the pictures showed on the web. Despite advertising "easy returns" on their site, I had to jump through hoops to get it returned and then THEY DEDUCTED £30 for postage out to me!The bag itself was only £150. I wouldnt risk ordering from them again… Read Full Review

Rigandrob's Comment

Written on: 16/01/2014

I really wish I had read your review before ordering from them. How are they still trading on line? I am trying to get my refund of £205. I also feel that a lot of these 5 star reviews are fake. Somebody is having a real laugh making these up!!!

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★★★★☆

“Fine..”

Written on: 22/09/2013 by simonbree (2 reviews written)

The overall stuff of the products was fine. The packing of the product could have been made better but still, it wasn't a bad deal to make. I would love to be here for more product purchasing. … Read Full Review

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★★★★★

“All went well!!!!!”

Written on: 22/09/2013 by Anguanday (1 review written)

Nothing really troubled me throughout the purchasing process. I liked the swift product delivery. That's how it should go on!… Read Full Review

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