S Buckinghams Reviews - www.sbuckinghams.com

★★★★☆
4.4 / 5
320
88% of users recommend this
  • Customer Service

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  • Value For Money

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Latest Reviews

★☆☆☆☆

“This company is taking money and not sending goods....”

Written on: 18/01/2016 by dqOlson1982 (1 review written)

This company is taking money and not sending goods. and also pretending they have when they do not. don't believe they have goods at all. the company not registered at address. they have ripped people off. they should be prosecuted and put in jail. their website is a fake shop that does not exist. i hope they get whats coming… Read Full Review

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★☆☆☆☆

“Take your money”

Written on: 13/01/2016 by NicoBeasley447 (1 review written)

I ordered a bag online a few weeks out from Christmas. When it did not arrive in the indicative time I contacted them to ask when I should expect the bag. I was informed that that item was out of stock and offered for me to select another bag at 10% off. I was annoyed because they had already debited my account for an item that they could not deliver. However, I did look through the rest of their range but there was no suitable alternative. In the last 6 weeks I have sent 4 email requests… Read Full Review

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★☆☆☆☆

“Do not buy from this company!”

Written on: 13/01/2016 by HughHackett328 (1 review written)

I bought a bag online, but the website said that my transaction had timed out. I tried again a couple of days later and this time was successful. I then received an email saying the item was out of stock. I replied asking when I would have my money, £140, back, or if I had been charged twice. No reply. After many fruitless calls and emails I finally received an email from them saying that a refund would be sent to me. It hasn't. I have now contacted my credit card company who have refunded my… Read Full Review

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★★★★★

“Tassia black briefcase made a nice christmas gift. I...”

Written on: 27/12/2015 by McCleary345 (1 review written)

Tassia black briefcase made a nice christmas gift. I am happy that i purchased from this website… Read Full Review

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★★★★★

“First order with buckingham. Received good service and...”

Written on: 14/12/2015 by Peyton269 (1 review written)

First order with buckingham. Received good service and a quality item. Love the bag and combination lock on it… Read Full Review

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★★★★★

“Helpful customer service”

Written on: 10/12/2015 by 1991Brady (1 review written)

Very helpful agent on the phone helped me out with finding a bag for my laptop. I got the item in a couple of days after placing the order online… Read Full Review

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★★★★★

“Very fast and prompt delivery, professional finish on...”

Written on: 09/12/2015 by Garretta494 (1 review written)

Very fast and prompt delivery, professional finish on the briefcase. I needed it to arrive the next week and it was delivered exactly as advised by the tracking email - the perfect present for Christmas!… Read Full Review

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★★★★★

“Fast delivery, excellent product! Ordered the a small...”

Written on: 06/12/2015 by ElizaButler1986 (1 review written)

Fast delivery, excellent product! Ordered the a small leather holdall, perfect for my needs!… Read Full Review

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★★★★★

“Recommended!”

Written on: 03/12/2015 by JuneSpencer (1 review written)

Very fast and efficient shipping, was informed by email of when the item will arrive. Quality item but a little bit expensive… Read Full Review

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★★★★★

“Pleased with this site”

Written on: 30/11/2015 by Ezekiel327 (1 review written)

First time buying here, all went very well. Might come back to buy another case in a months time… Read Full Review

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★★★★★

“Great service, value and quality. Got the order and it...”

Written on: 29/11/2015 by 39Anderson (1 review written)

Great service, value and quality. Got the order and it is very well packaged… Read Full Review

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★★★★★

“Bordo leather bag”

Written on: 28/11/2015 by hosenujjol (1 review written)

I ordered a bordo leather laptop bag, very happy with it! Will great a great purchase over Christmas… Read Full Review

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★★★★★

“Everything went very well with the transaction and...”

Written on: 28/11/2015 by kcBarry250 (1 review written)

Everything went very well with the transaction and service was very friendly and helpful. They shipped the product same day. Well happy overall… Read Full Review

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★★★★★

“good service!”

Written on: 27/11/2015 by Salisbury230 (1 review written)

fantastic leather case, telephone customer service was very helpful, person was able to determine that laptop would fit perfectly into the case… Read Full Review

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★★★★★

“The purchase process from start to finish was very...”

Written on: 27/11/2015 by Porterfieldgl489 (1 review written)

The purchase process from start to finish was very easy. I recieved email updates with tracking number and was kept up to date. Got my bag pretty quick… Read Full Review

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★★★★★

“We had a large order and a very tight deadline and...”

Written on: 27/11/2015 by Lynchwy349 (1 review written)

We had a large order and a very tight deadline and buckingham could not have done a better job at customer service. The items were delivered in time and we were very happy with product quality. Full stars… Read Full Review

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★★☆☆☆

“Dodgy dealer”

Written on: 18/11/2015 by robandeb (1 review written)

Purchased a rucksack from them believing them to be based in UK for my daughter, within 9 months the stitching of one of the pockets started to come undone and fairly quickly unravelled. Took a picture and sent it to their customer services and have been given the run around ever since. The latest communication I was informed I would have to return the bag to the manufacturer direct although I am still waiting for the address to return it to (at my own cost!?. I have since discovered upon… Read Full Review

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★☆☆☆☆

“Appalling customer service, sluggish, incomplete refund.”

Written on: 05/11/2015 by RalphLamb379 (1 review written)

Sold me a faulty item (a locking briefcase that could easily be opened when supposedly locked). It took them 4 months (and countless emails) to refund me my money, despite trying to claim the product wasn't faulty, and trying to wheedle their way out of a refund at every turn. Under the Distance Selling Regulations, they are also required to refund me the return postage (as they sold me an item that was not fit for purpose), yet I am still chasing them for it, 7 months after my purchase, and… Read Full Review

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★★★★★

“Five stars”

Written on: 01/08/2015 by Leonard344 (1 review written)

Item took a little longer to arrive but other than that i am happy with the experience. Like the bag, suits my needs… Read Full Review

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★★★★★

“I purchased a Tuscany leather modena case, very...”

Written on: 23/07/2015 by Downey437 (1 review written)

I purchased a Tuscany leather modena case, very pleased with it so far. Been a couple of weeks since i received it, good build and material… Read Full Review

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