Written on: 02/07/2014 by HarperMcKnight103 (1 review written)
Ordered Leather Back Pack
Don't expect to receive quality in any element of your experience
Goods - poor quality even though supposedly Italian Leather goods
Returns policy - very poor - you have to pay to send goods back and then they deduct £16.00 from your refund
Refunding- extremely poor - had to chase and chase
Retention policy - non existent!!!!!!
Anything positive????? - the UK based contact number (when answered) --- Not an English personat the other end though!
Do yourself a favour - Check out Amazon and look for Rowallan products -- 1000% better quality and surprisingly lower cost
As rated by real users
" Sizes and communication " Read More
" Good Quality & Good Service " Read More
" Great garments, great service " Read More
" Poor customer service and return policy " Read More
" Over 4 weeks for refund " Read More
Written by zoejohnston