Written on: 02/07/2014 by HarperMcKnight103 (1 review written)
Ordered Leather Back Pack
Don't expect to receive quality in any element of your experience
Goods - poor quality even though supposedly Italian Leather goods
Returns policy - very poor - you have to pay to send goods back and then they deduct £16.00 from your refund
Refunding- extremely poor - had to chase and chase
Retention policy - non existent!!!!!!
Anything positive????? - the UK based contact number (when answered) --- Not an English personat the other end though!
Do yourself a favour - Check out Amazon and look for Rowallan products -- 1000% better quality and surprisingly lower cost
As rated by our community of reviewers
" No customer service whatsoever. " Read More
" Great service and great products. " Read More
" Do not deal with this company they take your money and you never ge... " Read More
" Terrible " Read More
" Missing item fro parcel - not being resolved " Read More