Written on: 02/07/2014 by HarperMcKnight103 (1 review written)
Ordered Leather Back Pack
Don't expect to receive quality in any element of your experience
Goods - poor quality even though supposedly Italian Leather goods
Returns policy - very poor - you have to pay to send goods back and then they deduct £16.00 from your refund
Refunding- extremely poor - had to chase and chase
Retention policy - non existent!!!!!!
Anything positive????? - the UK based contact number (when answered) --- Not an English personat the other end though!
Do yourself a favour - Check out Amazon and look for Rowallan products -- 1000% better quality and surprisingly lower cost
As rated by our community of reviewers
" 2nd Rate company selling 3rd Rate goods " Read More
" I love your bags. I originally bought Mini Plus, then a Medium and ... " Read More
" All as expected. " Read More
" VERY poor service. " Read More
" Awful Service, No returns, Terrible products " Read More