Written on: 10/08/2013 by nikki66 (1 review written)
I bought a rucksack from sbuckinghams for £139 after 8 months the closure completely broke i contacted them via email only to receive a short reply back saying all their goods are made from the highest quality & it must be wear & tear & there is nothing they can or will do,even though the bag has only been used for about 5 months as i broke my leg badly in December and was unable to walk on it for 14 weeks.i contacted trading standards who advised me to get back in touch & ask for a repair a replacement or a refund that was three days ago i have as yet had no reply.if you are considering buying anything from this site be warned looks are decieving customer service does not exhist.they are without a doubt the worst company i have ever dealt with.
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