written by mxSmith94 on 28/08/2016
I am a frequent visitor to your web site and your shops, Chester in particular. Your staff are friendly and helpful. Shopping for a cruise last year l felt I had my own personal shopper. This lady knew what would suit me better than I did.
I do find your sizes a bit hit and miss, which is why "click and collect" would be perfect. I don't understand why you don't offer this service or refunds. I do recommend Roman to friends with a warning about refunds and postage.
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