written by GeorgiaLeah on 11/01/2016
I purchased a coat online which unfortunately has to be returned due to being too small. It seems it will cost me in the region of £6 or more to return which is not refunded. If taken back to the shop you have to have a credit note. I definitely wont be ordering online again, what a farce! I did read the terms of return but did think postage was included. Back to Marks and Spencer's no problem with returning goods to them.
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