Shocking customer treatment

★★☆☆☆
1.7 / 5
23% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of River Island www.riverisland.com

★☆☆☆☆

“Shocking customer treatment”

Written on: 19/08/2013

I had made the mistake of ordering twice from the RI online shop - on 29th July and 2nd August. Although according to RI both parcels have already been shipped to me two weeks ago I still have not received anything. I have contacted them several times but they do not bother answering...true "professionals" they are.

  • 60

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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