Queenie Dress Reviews - www.queeniedress.com

★★★☆☆
3.1 / 5
60% of users recommend this
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Queenie Dress - www.queeniedress.com - www.queeniedress.com

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Latest Reviews

★☆☆☆☆

“Cheaply made and poor service”

Written on: 19/08/2014 by Boydar163 (1 review written)

Dress was badly made, cheap material, faults with the zip, didn't fit even though I sent measurements. In addition to the less than acceptable standard of the dress, the service was poor and they will not accept a refund. I have even sent them photos that they requested to show the poor fitting and quality of the dress but they simply refused to accept the return. Do not buy from them - hugely disappointed… Read Full Review

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★☆☆☆☆

“Awful company do not order anything from them! ”

Written on: 10/08/2014

I ordered a dress last month from Queenie Australia and it is the worst dress I have ever seen or tried on!! It was completely different from what I ordered and is made out of the cheapest material, I was really disappointed and upset. The lace part of my dress had holes in, it was way too big and just looked cheap and tacky. I requested a refund but they only gave me an $80 refund when it was over $200. I definitely WOULD NEVER ever buy a dress online that is made in Asia, or through Queenie… Read Full Review

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★★★★☆

“queeniebridesmiad is beautiful”

Written on: 04/08/2014 by KaedenBaird (1 review written)

I recently purchased this dress for my bridesmaids, we are very very impressed!.. with the quality, the colour and the sizing.The dress is very well made, it has a built in padded bra and a strap on the inside of the dress to hold it in place. The color (Watermelon) is a pretty I am very happy with it. The service provided was timely and efficient, and at all times I was able to track the process. for custom made size worth waiting worth everything and we are all very excited on my big… Read Full Review

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★★★★★

“Excellent service and products”

Written on: 31/07/2014 by mariawoodsen (1 review written)

I purchased 6 bridesmaid dresses from Queeniebridesmaid in seperate orders as my bridemaids can't meet together. After nearly 20 emails communication,they helped remove all my worries.I am so happy with the result that all bridsmaid dresses fit well. Girls are of different shapes and i really worry about fitting problems. But things turn out to be so good. All stress goes away and i'm ready to embrace my big wedding.Can't say more thank you to Queeniebridesmaid and i am sure to recommend it to… Read Full Review

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★☆☆☆☆

“Never use this company”

Written on: 22/07/2014 by Pritchard445 (1 review written)

I bought 4 bridesmaid dress and they are terrible and badly made! I emailed them for but they keep denying it!! I've emailed the loads if pictures of the faults with the dresses! Not helpful at all! They won't give me an address to send the dresses back!!… Read Full Review

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★☆☆☆☆

“Badly service and poor quality dresses”

Written on: 18/07/2014 by Pugh19 (1 review written)

Don't not use this company, its not based in the UK and the customer service and dresses are very bad, I spent over £250 on three dresses that were messed up because they got confused with the measurements and they refused to give me the money back. I strongly adviseyou to look elsewhere. It's the last thing you need when you have so much stress arranging a wedding… Read Full Review

Fgbbb's Comment

Written on: 07/08/2014

It's states that it is based and made in China

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★★★★★

“First of all, WOW I like the dress!”

Written on: 08/07/2014 by MorissetMaya26 (1 review written)

First of all, WOW I like the dress! I have just got my dress I orderd and it is exactly what I wanted for my bridesmaides , I will be ordering three more tonight , Thank you so much… Read Full Review

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★★★★☆

“Fine, for what I needed”

Written on: 13/06/2014 by Meredith25 (1 review written)

My dress arrived when they said it would (I paid for rush shipping) and is fine for the performance I needed it for. The fabric is cheapish, but it DOES say polyester on the website so I expected that. The colour (a deep red they call "claret") is gorgeous, and the skirt hangs nicely. The one thing is that the bodice isn't very flattering - probably adds 5-10 pounds to my figure, as it's quite puffy (one of those wrapped bodices). It looks better on the model, and I'm quite slim. However… Read Full Review

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★☆☆☆☆

“Never use this company”

Written on: 12/06/2014 by 83Rhodes (1 review written)

Never ever use this company, they send your dress in the wrong size and refuse to exchange it to the size you ordered… Read Full Review

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★☆☆☆☆

“False Advertisement!”

Written on: 08/06/2014 by browndelight (1 review written)

I paid couple of hundreds dollars for a dress from this company but instead I received a cheap quality fabric and off fittings and details; In other words, I received a totally different dress. I've emailed them nicely to get a refund back the same day I got my dress because it was just ridiculously different. Then they pretty much denied everything and talked to me in condescending manner as if it was my fault that I wasn't very descriptive in the first place. I feel like if you decided to… Read Full Review

Mslmo58's Response to browndelight's Review

Written on: 05/07/2014

wow, wish I have have seen this website sooner - I'm going through my own issue with them - they screwed up my measurements so the dress is huge and they are denying everything. Time to go to the Australian Competition & Consumer Commission I think.

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★★☆☆☆

“Disappointed ”

Written on: 06/06/2014 by Kerrzj241 (1 review written)

Queenieaustralia! I am very disappointed in the service second time round. I purchased a dress few months ago for a wedding it was perfect and fit me well. A week ago I received another dress I order , I specifically have my measurement and got measurement At a shop. My dress came it was HUGE. I am a size 8 and the dress came in a size 12-14. I am very disappointed at I need the dress for an occasion in a couple of weeks. I have no been getting replys to my emails and they have been ignoring… Read Full Review

Mslmo58's Comment

Written on: 05/07/2014

Perhaps time to contact the ACCC (Australian Competition & Consumer Watchdog) to try reclaim your money. I have just had a similar experience- my dress for my sisters wedding - I gave them my measurements and the dress came back huge. So disappointed, something needs to be done to hold them accountable.

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★☆☆☆☆

“Terrible”

Written on: 02/06/2014 by TS2014 (1 review written)

I am thinking the good reviews of this company must have been written by the owners. It is a web site reselling from a factory in Shanghai, China. If your goods are not any good (like ours) they will refuse to take it back. Do not use this company… Read Full Review

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★☆☆☆☆

“Do not order from this company!”

Written on: 21/04/2014 by XXBoofleXX (1 review written)

I ordered my bridesmaid dress through Queenie Bridesmaid and i really wish i hadn't! terrible quality, the size of the dress was not made to the measurements i provided. I took the dress to a local seamstress to have it altered but i was told the dress would have to be taken apart and start again as the size was completely wrong and the shape of the dress wouldn't of fit anybody! I would not recommend this company to anybody! please be aware as i don't want anyone to make the same mistake! I… Read Full Review

Needinformation.'s Response to XXBoofleXX's Review

Written on: 26/05/2014

hey I see lots of good reviews on this website do you think it could have been a one off? did it look anything like the picture? my sister really wants a dress from this site but I am highly sceptical.

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Neverusethiscompany11's reply to Needinformation.'s Comment

Written on: 18/06/2014

I also agree never use this company, they sent the wrong colour dress and the wrong size and refuse to take it back even though we can clearly show what we ordered. it is very annoying as I paid over $200 +++ and they refuse to fix there mistake. do yourself a favour and shop somewhere else.

My friend also received her dress and the waist was over 12cm too big and they refuse to give her details to exchange the dress the offered $30 to fix it and she was told it would cost more than the dress to fix it. her dress was over $300.00.

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Ts2014's Response to XXBoofleXX's Review

Written on: 02/06/2014

We also received a dress that is so badly made it cannot be worn. They refuse to admit it and won't even give an address to send it back to. My strong advice is do not deal with this company

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Neverusethiscompany11's reply to Ts2014's Comment

Written on: 18/06/2014

I also agree never use this company, they sent the wrong colour dress and the wrong size and refuse to take it back even though we can clearly show what we ordered. it is very annoying as I paid over $200 +++ and they refuse to fix there mistake. do yourself a favour and shop somewhere else.

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★☆☆☆☆

“HORRIBLE CUSTOMER SERVICE - DO NOT USE THIS COMPANY”

Written on: 08/02/2014 by needbackupdress (1 review written)

They sent wrong size AND wrong color and I have having the worst time returning the dress. They will not provide a phone number to call, and they will not get back to me on email either (after sending photos of the wrong thing). They are a very questionable company. I am also having to go through my credit card company to get the refund. THEY SELL THE SAME DRESSES ELSEWHERE, HOWEVER THESE ARE CHEAPER INITIALLY. HOWEVER, THEY ARE MORE $$ IN LONG RUN. Go with a reputable company. This is… Read Full Review

Mslmo58's Response to needbackupdress's Review

Written on: 05/07/2014

so true- wish I had've seen these reviews before I wasted $$$

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★☆☆☆☆

“DO NOT BUY ANYTHING!!”

Written on: 24/01/2014

This is the worst company I have ever dealt with. They are based in China and if you have to return anything it will cost a fortune! I spent over 70 dollars to return two dresses and they still will not refund my money. I am trying to have the cost of the dresses taken off of my credit card and they are fighting it - even though I have a signed return slip from the post office! Do not ever order anything from this sham company… Read Full Review

Needinformation.'s Comment

Written on: 26/05/2014

hey just wondering what was wrong with the dresses?

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Acbarrow's Comment

Written on: 19/06/2014

They didn't fit. Most reputable companies will refund your money or give you a store credit for items returned. Not this one. Do yourself a favor and buy from an established reputable company where you can try the dresses on - not making guesses on the Internet with someone shady in China.

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Neverusethiscompany11's Comment

Written on: 19/06/2014

I was wondering what address did you return your items to?

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Acbarrow's Comment

Written on: 19/06/2014

It was an address in China that was on their invoice and they said that they never got the package and that the invoice address wasn't actually their address. They never did tell me whose address was on the invoice or what their real address was. Luckily I sent the package through the U.S. Postal Service and they tracked the package to prove that it was indeed received and signed for by them. I lost the money for the postage but my credit card company took off the charges for the dresses since they were returned. I've never delt with a company like that in my life!

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Mslmo58's Comment

Written on: 05/07/2014

glad to see there was an outcome - I have made complaints to our Competition & Consumer Commission here in Australia and the company that processed the payment (Globebill). Should contact my bank now. I wish I had've seen all of these reviews before I ordered - could have saved my self wasted money and stress.

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★★★★☆

“Initially before ordering this dress , I sent e-mails...”

Written on: 27/09/2013 by tiffroleragon (1 review written)

Initially before ordering this dress , I sent e-mails back and forth just to be sure of the sizing. The company customer service is excellent, responses were almost immediately. Eventually my dress came and it fits perfectly well. I got a lot of compliments and I felt very comfortable. I look forward to another ordering… Read Full Review

Needinformation.'s Response to tiffroleragon's Review

Written on: 26/05/2014

have you ordered again? it seems all the old reviews are great but the newer ones are horrible?

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★☆☆☆☆

“Questionable Retailer”

Written on: 27/09/2013

Although this website is legit (I believe that it is based out of another country) they say that they make custom made dresses but in reality is this is a tailor shop. They take dresses from other companies and alter them to your size. In my case I ordered a dress in a size 2 not a custom size and was told after the fact that it was a custom order although I could order the exact same dress from another company in the exact same. How they get you is they don’t give you any information on the… Read Full Review

Queenie_Dress's Comment

Written on: 27/09/2013

Dear Customer,

All of your dresses are Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order, so for normal order, it will take 19-22 Days before receiving dress, but we offer rush order service to make the dress arrive in 13 days.
Please contact our customer service email, our customer service team will do their best to help.

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Needinformation.'s Comment

Written on: 26/05/2014

what ended up happening?

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Acbarrow's Comment

Written on: 25/01/2014

I wish I had read your review before I bought anything from this company! I agree with you -DO NOT BUY FROM HERE!

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★★★★☆

“I am very happy with the service and quality of the...”

Written on: 20/09/2013

I am very happy with the service and quality of the dress I purchased for my daughter. I was initially worried that we would not receive it in time since it was being shipped from overseas but it was a very smooth transaction. I emailed customer service and they returned my email within 24 hours and also put my mind at ease. My daughter loves the dress and can't wait to wear it next weekend for her homecoming. Thank you… Read Full Review

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★★★★☆

“recommend it”

Written on: 16/09/2013

I was so grateful that I bought a dress to wear at my homecoming dance. It arrived 2 days earlier than i thought I ordered it in fuchsia and had my custom size made and it was absoultely perfect, excellent quality and very good price for such a detailled dress, Thank you so much! I recommend it for people who are curvy as it slims down a lot… Read Full Review

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★★★★☆

“homecoming dress from queenie dress”

Written on: 12/09/2013 by Jessiesun (1 review written)

not only did this dress arrive on time with less than two weeks notice, but it fit like a glove. i did choose the custom size, but i've had many dresses made and none have ever fit me this well and without a fitting. what was so great.... 1. it comes with built in cups....no bra necessary! 2. it has a strap like a bra under the breast to tighten the dress and to stop the often common problem of a strapless gown falling down. 3. it is well sewn/stitched! 4. it fits so well...amazing! i was so… Read Full Review

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