HORRIBLE CUSTOMER SERVICE - DO NOT USE THIS COMPANY

★★★☆☆
3.1 / 5
60% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

needbackupdress's review of Queenie Dress - www.queeniedress.com - www.queeniedress.com

★☆☆☆☆

“HORRIBLE CUSTOMER SERVICE - DO NOT USE THIS COMPANY”

Written on: 08/02/2014 by needbackupdress (1 review written)

They sent wrong size AND wrong color and I have having the worst time returning the dress. They will not provide a phone number to call, and they will not get back to me on email either (after sending photos of the wrong thing). They are a very questionable company. I am also having to go through my credit card company to get the refund. THEY SELL THE SAME DRESSES ELSEWHERE, HOWEVER THESE ARE CHEAPER INITIALLY. HOWEVER, THEY ARE MORE $$ IN LONG RUN. Go with a reputable company. This is so not worth it!!!!

  • Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

Mslmo58's Response to needbackupdress's Review

Written on: 05/07/2014

so true- wish I had've seen these reviews before I wasted $$$

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