Written on: 23/05/2014 by Quinn000 (1 review written)
Ordered 3 bridesmaid dresses from queeniebridesmaid. The cost and communication was good however a couple of weeks after delivery I received a customs charge (£20). I checked on the website as I was sure I hadn't read a 'warning' about this and I feel unhappy and uneasy that the website is not clear. One section states there are no customs charges on behalf of queenie however another section states the exact same thing but then says the courier may charge customs charges. I am aware that what they are stating on their website isn't a lie however it feels deliberately deceptive.
Also there are parts of the website that rave about it being a UK shop however on digging further it is actually based in China.
The dresses I received were beautiful however and the correct sizes.
As rated by real users
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