Not bad, could be much better

Click here if this is your business
★★★☆☆
3.3 / 5
50% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Quinn000's review of Queenie Bridesmaid www.queeniebridesmaid.co.uk

★★★☆☆

“Not bad, could be much better”

Written on: 23/05/2014 by Quinn000 (1 review written)

Ordered 3 bridesmaid dresses from queeniebridesmaid. The cost and communication was good however a couple of weeks after delivery I received a customs charge (£20). I checked on the website as I was sure I hadn't read a 'warning' about this and I feel unhappy and uneasy that the website is not clear. One section states there are no customs charges on behalf of queenie however another section states the exact same thing but then says the courier may charge customs charges. I am aware that what they are stating on their website isn't a lie however it feels deliberately deceptive.

Also there are parts of the website that rave about it being a UK shop however on digging further it is actually based in China.

The dresses I received were beautiful however and the correct sizes.

  • Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review