Written on: 18/08/2013
I placed an order and specifically picked items that were both in stock and on the express delivery list as I needed the items by the end of the week (order was placed Wednesday am)
There was no mention or option on the site's ordering page about a fast track order and so I placed the order fully expecting to receive it in the next day or so. On Friday morning, I chased the order to see where it was only to be told that as I hadn't asked for express delivery, i wasnt going to get it and that it would take 5 working days for a standard order!!!!
To cap it all off, late friday afternoon, I was then told that 1 of the items was out of stock and did I want a replacement!!
The order was shipped on the Monday and I received it on the Tuesday - hardly the next day service that the web site offered....
As rated by real users
"I always choose MensUSA for th..." Read More
"Nice webstore experience" Read More
"I heart my kids' kankens." Read More
"Very POOR Service" Read More
"Blue Box Socks" Read More