Profile Fashion Reviews - www.profilefashion.com

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★★★★☆
4 / 5
82% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★★★★☆

“Lovely clothes and website”

Written on: 20/07/2014 by patriciadej (1 review written)

I have just recently started to shop online and Profile is a great place to start. Amazing selection of big designer brands, an online treat!… Read Full Review

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★★★★☆

“good customer service, lovely products”

Written on: 15/06/2014 by marieflorjet80 (1 review written)

I love online shopping, and Profile is a great destination for people like me. the service is very good, fast, and helpful. If I had any question regarding my order it was answered literally within minutes. I have shopped there before and will definitely shop there again. they have some gorgeous women's shoes, mainly gucci and charlotte olympia… Read Full Review

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★☆☆☆☆

“BEWARE…WORST ONLINE EXPERIENCE!!”

Written on: 11/05/2014 by 486Stafford (1 review written)

Profile Fashion online is not ready for primetime! They have only been in business for 4 years and they are very ‘amateurish’ on dealing with issues in customer service. Basing on my experience, they are bias and only into protecting themselves and NEVER their customers. More so, on ordering from the US as you will pay a lot of $$ for all sorts of FEES in addition to your already high priced tags which I’ve never minded so long as it is WORTH the experience - but it’s not. And I do mean… Read Full Review

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★★★★★

“great everything”

Written on: 07/04/2014 by mrshenriettalandon (1 review written)

Just received my gorgeous pair of charlotte olympia heels from Profile Fashion! I ordered them just a couple of days ago and they arrived to my door this morning. Lovely service, great packaging, overall a really pleasant experience… Read Full Review

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★★★★☆

“must-have designer pieces”

Written on: 07/03/2014 by ken1972 (1 review written)

great collections of all high-end luxury designer brands for men and women. i've been a customer for a while, the service is good and their website is also a treat. would recommend for people who love brands, as Profile offer the very best in the designer world… Read Full Review

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★★★★☆

“Great set of stores”

Written on: 25/02/2014 by arinnasulkin (1 review written)

I've been a customer of Profile for many years as I live in Brighton. I used to live in London and would frequently visit the stores, but now I'm close. Lovely clothes, the biggest designers, overall a shopping treat… Read Full Review

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★★★★☆

“Cool selection of designer clothing”

Written on: 06/12/2013

I've always been a Profile customers at their stores in Brighton. Their website is cool though, there is a lot of variety, and apparently the service is very good. I haven't bought from the website yet but I will be this Christmas season as they always have the best selection of designer dresses… Read Full Review

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★★★★★

“Online Favourite”

Written on: 03/11/2013 by barbarajenkins68 (1 review written)

There are plenty of options when buying clothes online, but I always stick to Profile. I heard about it from a stylist friend who always has gorgeous clothes, and now It's become my monthly treat. I spent practically hours looking through the pages of handbags and shoes. I've also bought a few products for my husband as well, and just noticed they stock childrenswear as well!… Read Full Review

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★★★★★

“An online treat”

Written on: 23/09/2013

I can literally spend hours on this site, drooling over the gorgeous products they stock. They stock high-end elite designers such as Gucci, Dolce & Gabbana as well as upcoming brands like Issa and Carven. Definitely recommend for men, women & children… Read Full Review

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★★★★★

“Glamourous, Helpful, Lovely, Established,Chic”

Written on: 10/08/2013 by YasminSoderstrom (1 review written)

I love designers, and Profile have all the high-end designers. I work in PR and I rely a lot on Profile for special events, they've dressed me for premieres and red carpet events for a couple of years now! I would definitely recommend to everyone, and they have great men's stores as well!… Read Full Review

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★☆☆☆☆

“Horrible experience”

Written on: 18/07/2013 by RNOORY (1 review written)

I recently made 2 purchases from profilefashion.com. I called and spoke with a customer service rep and they ensured me that the 2 items I bought were excluded from any custom fees because there value was under a "certain amount" What that amount is they never said. 2 weeks after receiving my order I get a letter from US customs for fees. I then was in communication with profilefashion.com and all the person keep repeating is that the rep I spoke with gave me the incorrect information or… Read Full Review

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Yazzy34's Response to RNOORY's Review

Written on: 10/08/2013

Really? I've been buying from them for 2 years now and never had such an experience. They are well known for their excellent customer service.

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Ross.adams1's Response to RNOORY's Review

Written on: 05/06/2014

Customs charges are something the buyer must work out. There's no way they'd have any knowledge of the US tax and customs department's policies and have zero control over your country's import costs. The representative probably made a badly-informed guess, but you have no right to claim this money back. In future the buyer must be aware of import costs as not many shops will have the faintest clue about import charges into your country.

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★★★★★

“everything is great”

Written on: 18/06/2013

Thank u so much everything is great… Read Full Review

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★★★★★

“Enjoyable, easy to use, helpful”

Written on: 15/06/2013 by jackibest (1 review written)

I'm going on holiday next month and I was recomended by a friend to try profilefashion as they had a good summer clothing/bikinis and I had heard about the website a few times before. I gave it a try and I am glad I did. I bought a few bikinis, a pair of sunglasses that I actually couldn't find in London and a pair of gorgeous sandals. I recommend to anyone who likes designer clothing, this website is for you… Read Full Review

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★★★★★

“My favourite online shopping experience”

Written on: 27/05/2013 by KieraGrahams (1 review written)

I just read a bad review below and I was shocked. I have always received excellent service from Profile. I have never read a bad review about them until your one. I prefer Profile to any other online shopping service because of their collections season by season they impress me with the best of the best in the designer world. I can't think of anything bad to say about their online service or the stores. I definitely recommend to anyone, and my friends do love the site as well! … Read Full Review

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★☆☆☆☆

“Dishonest. Cunning. Unethical. Avoid.”

Written on: 14/05/2013 by Jus.t (1 review written)

Dear all, refrain from purchasing from Profile Fashion. I made a purchased from Profile Fashion via its website despite many negative reviews of the site on their service and products after giving them the benefit of doubt based on their purported relatively long history and likes on its Facebook page. Communication was prompt until payment was made. Item arrived 4 days after payment and turned out to be a display piece which had significant blemishes and scuff marks. I contacted Profile… Read Full Review

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Danab70's Response to Jus.t's Review

Written on: 27/05/2013

Totally confused at this! Profile is an excellent shopping service with over 35 years experience. Who are you to bring it down with your crazy reviews all over the internet?. Other than Saks Fifth Avenue, I do all of my shopping on Profile and Net a Porter. Around 4 times Profile has given me free postage to NY, I was shocked at how kind they were when I kept getting my size wrong, they let me have free delivery. It was like a luxury shopping experience all the way from New York! The stores are one of the best designer boutiques in England, and that's for a reason.

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★★★★★

“Always been great”

Written on: 21/04/2013 by Katie8488 (1 review written)

What I like the most about this website and their stores in Brighton is the service. Excellent in-store service with their styling team and they always have gorgeous collections as well. I would recommend!I love their Gucci collections, always the best… Read Full Review

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★★★★★

“Excellent online shopping service”

Written on: 09/02/2013

I've ordered from this website a few times and I love it everytime. They have a excellent customer service, and a huge range of all the big designer names. They frequently update their site which has all the very best products of each season. I love how sophisticated their website is and how easy it is to use, and helpful. I would highly recommend this to anyone looking for designer clothes online… Read Full Review

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